4 Results Found
0000IIE
by
Crutcher, C. William, author.
Format:
Books
Publication Date
2014
Excerpt:
Managing service excellence : the ultimate guide to building and maintaining a customer-centric
2.
by
Wilson, John P. (John Peter), 1955 August 11-
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html
Format:
Books
Publication Date
2009
Excerpt:
Customer services -- Management.
by
Kamin, Maxine.
Format:
Books
Publication Date
2002
Excerpt:
Customer service training / Kamin, Maxine.
by
Carlaw, Peggy.
Format:
Books
Publication Date
1999
Excerpt:
The big book of customer service training games : quick, fun activities for training customer
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