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2. 
Cover image for Process improvement and quality management in the retail industry
by 
George, Stephen, 1948-
Format: 
Books
Publication Date 
2006
Excerpt: 
Klantgerichtheid.
Available: Copies:
by 
Buttle, Francis.
Format: 
Books
Publication Date 
2004
Excerpt: 
Klantgerichtheid.
Available: Copies:
4. 
Cover image for Customer relationship management
by 
Anderson, Kristin, 1962-
Format: 
Books
Publication Date 
2002
Excerpt: 
Klantgerichtheid.
Available: Copies: