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1. 
Cover image for The virtual reference desk : creating a reference future
The virtual reference desk : creating a reference future
by 
Lankes, R. David, 1970-
Format: 
Books
Publication Date 
2006
Excerpt: 
Reference librarians -- Effect of technological innovations on.
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2. 
Cover image for The practical library trainer
The practical library trainer
by 
Massis, Bruce E.
Table of contents http://catdir.loc.gov/catdir/toc/ecip046/2003016139.html
Format: 
Books
Publication Date 
2004
Excerpt: 
Librarians -- In-service training.
Available: Copies:
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