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1. 
Cover image for Defusing the angry patron : a how-to-do-it manual for librarians
Defusing the angry patron : a how-to-do-it manual for librarians
Defusing the angry patron : a how-to-do-it manual for librarians
by 
Rubin, Rhea Joyce.
Format: 
Books
Publication Date 
2011
Excerpt: 
Public services (Libraries) -- United States.
Available: Copies:
2. 
Cover image for Intercultural competence : interpersonal communication across cultures
Intercultural competence : interpersonal communication across cultures
Intercultural competence : interpersonal communication across cultures
by 
Lustig, Myron W.
Format: 
Books
Publication Date 
2006
Excerpt: 
Interpersonal communication -- United States.
Available: Copies:
3. 
Cover image for The family communication sourcebook
The family communication sourcebook
The family communication sourcebook
by 
Turner, Lynn H.
Table of contents only http://www.loc.gov/catdir/toc/ecip062/2005031044.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0658/2005031044-d.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Interpersonal communication -- Research -- United States.
Available: Copies:
4. 
Cover image for Intercultural competence : interpersonal communication across cultures
Intercultural competence : interpersonal communication across cultures
Intercultural competence : interpersonal communication across cultures
by 
Lustig, Myron W.
Format: 
Books
Publication Date 
2003
Excerpt: 
Interpersonal communication -- United States.
Available: Copies:
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