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1. 
Cover image for MCSA Windows Server 2016 complete study guide : exam 70-742
MCSA Windows Server 2016 complete study guide : exam 70-742
by 
Panek, William, 1970- author.
Format: 
Books
Publication Date 
2018
Excerpt: 
MCSA Windows Server 2016 complete study guide : exam 70-742 / Panek, William, 1970- author.
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2. 
Cover image for A guide to service desk concepts
A guide to service desk concepts
by 
Knapp, Donna, author.
https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live
Format: 
Books
Publication Date 
2014
Excerpt: 
: Preventing Computer Viruses -- Skills Required on the Front Line -- Business Skills -- Technical Skills
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3. 
Cover image for Windows 7 desktop support and administration : real world skills for MCITP certification and beyond
Windows 7 desktop support and administration : real world skills for MCITP certification and beyond
by 
Gibson, Darril.
Cover image http://catalogimages.wiley.com/images/db/jimages/9780470597095.jpg
Format: 
Books
Publication Date 
2010
Excerpt: 
Windows 7 desktop support and administration : real world skills for MCITP certification and beyond /
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