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1. 
Cover image for The art of client service
The art of client service
The art of client service
by 
Solomon, Robert.
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0838/2008298855-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0838/2008298855-d.html
Format: 
Books
Publication Date 
2008
Excerpt: 
The art of client service / Solomon, Robert.
Available: Copies:
2. 
Cover image for Organizing for quality : the improvement journeys of leading hospitals in Europe and the United States
Organizing for quality : the improvement journeys of leading hospitals in Europe and the United States
Organizing for quality : the improvement journeys of leading hospitals in Europe and the United States
by 
Bate, Paul.
Format: 
Books
Publication Date 
2008
Excerpt: 
Nuffield Trust for Research and Policy Studies in Health Services.
Available: Copies:
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