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1. 
Cover image for Call centre management
Call centre management
Call centre management
by 
Menday, Janette
Format: 
Books
Publication Date 
1996
Excerpt: 
Call centre management Menday, Janette
Available: Copies:
2. 
Cover image for Call centre management : a practical guide
Call centre management : a practical guide
Call centre management : a practical guide
by 
Menday, Janette.
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=008165534&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format: 
Books
Publication Date 
1996
Excerpt: 
Call centre management : a practical guide / Menday, Janette.
Available: Copies:
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