Satisfaction : a behavioral perspective on the consumer / Oliver, Richard L., 1945-2016.

Satisfaction: a behavioral perspective on the consumer Oliver, Richard L

The impact of in-store sanittion facilities on customer satisfaction at Steve's Blackheath

the link between employee opinions and productivity, profit, customer satisfaction, and the rate of

-- Vesting and contents of claim to indemnification or satisfaction; enforcement of claim -- Premium

Needs Satisfaction and Organizational Capabilities to Competitive Advantage by Roger Hallowell

Consumer satisfaction.

alternatives; 6. Outlet selection and purchase; 7. Postpurchase processes, customer satisfaction and consumer

job satisfaction -- Personality and emotions -- Perception and individual decision making -- Basic

Quality Management--Principles and Practices -- Leadership -- Customer Satisfaction -- Employee

-- Social perception and attributions -- Motivation through needs, job design, and satisfaction

value and satisfaction -- Strategic planning and the marketing process -- The marketing environment