benchmarking tool -- App 6. Detailed analysis results of the single hypotheses.

: benchmarking, maturity, modeling, Gap analyses, and ROI studies / C. William Ibbs, Justin M. Reginato, and

/ Agnes Lee DeFranco -- Developing a benchmarking methodology for the hotel industry / Peter Harris and

Benchmarking (Management)

-- Benchmarking -- Change : influencing the future -- Communicating with the board and other executives

reengineering, (new process design, process innovation) -- Process benchmarking -- Comparing the three

issues in professional practices -- Strategic benchmarking for value -- Valuation of intangible assets

Framework. Developed from a customer profitability benchmarking study conducted by the authors across

basis for the analyses of the benchmarking of European and international standards and initiatives, and

benchmarking -- Budgeting and variance analysis -- Capital expenditure budgets -- Business loans and financing

site testing -- Evaluating Web site performance -- Web site benchmarking -- Web analytics -- Chapter

Managing the professional services firm -- Professional services firm benchmarking -- Partnership