2 Results Found
00IIE
1.
by
Knapp, Donna, author.
Format:
Books
Publication Date
2014
Excerpt:
Management and Quality Improvement Processes -- Service Level Management -- Business Relationship Management
2.
by
Wooten, Bob.
Table of contents http://catdir.loc.gov/catdir/toc/mh023/2001273323.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh042/2001273323.html
Publisher description http://catdir.loc.gov/catdir/description/mh024/2001273323.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh042/2001273323.html
Publisher description http://catdir.loc.gov/catdir/description/mh024/2001273323.html
Format:
Books
Publication Date
2001
Excerpt:
Desk -- Developing Your People -- Business of a Help Desk -- I Hate My Help Desk. Fix It! -- Identify