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1. 
Cover image for Customer service : career success through customer loyalty
Customer service : career success through customer loyalty
Customer service : career success through customer loyalty
by 
Timm, Paul R.
Format: 
Books
Publication Date 
2011
Excerpt: 
Prentice Hall,
Available: Copies:
2. 
Cover image for Who stole my customer?? : winning strategies for creating and sustaining customer loyalty
Who stole my customer?? : winning strategies for creating and sustaining customer loyalty
by 
Thompson, Harvey.
Format: 
Books
Publication Date 
2004
Excerpt: 
Pearson Prentice Hall,
Available: Copies:
3. 
Cover image for Marketing : connecting with customers
Marketing : connecting with customers
by 
Harrell, Gilbert D.
Format: 
Books
Publication Date 
2002
Excerpt: 
Prentice Hall,
Available: Copies:
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