Search Results for Customer relations -- Management

|

|

|

Enable Accessibility Mode

|

Remember to clear the cache and close the browser window.

IIE Logo

Search Limit

Rooms Restriction Values

Search Field

Target Value

Limit Value

Restriction Value

Search For:

Advanced Search

Switch to list view

Switch to thumbnail view

Select an Action

Place Hold(s)
Add to My Lists
Email
Print

30 Results Found

Subscribe to search results

1 2 3

000000000000IIE

Print

Select a list

Make this your default list.

The following items were successfully added.

There was an error while adding the following items. Please try again.

One or more items could not be added because you are not logged in.

1.

Cover image for Supplier relationship management : unlocking the hidden value in your supply base

Supplier relationship management : unlocking the hidden value in your supply base

Supplier relationship management : unlocking the hidden value in your supply base

by

O'Brien, Jonathan, 1967- author.

Format:

Books

Publication Date

2018

Excerpt:

Customer relations.

Available: Copies:

2.

Cover image for Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization

Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization

Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization

by

Crutcher, C. William, author.

Format:

Books

Publication Date

2014

Excerpt:

Customer services -- Management.

Available: Copies:

3.

Stand out social marketing : 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presence

by

Lewis, Mike, 1975-

Format:

Books

Publication Date

2013

Excerpt:

Customer relations.

Available: Copies:

4.

Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work

Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work

by

Grandey, Alicia.

Format:

Books

Publication Date

2013

Excerpt:

Customer relations.

Available: Copies:

5.

Cover image for Loyalty 3.0 : how big data and gamification are revolutionizing customer and employee engagement

Loyalty 3.0 : how big data and gamification are revolutionizing customer and employee engagement

Loyalty 3.0 : how big data and gamification are revolutionizing customer and employee engagement

by

Paharia, Rajat.

Format:

Books

Publication Date

2013

Excerpt:

Customer relations.

Available: Copies:

6.

Cover image for The conversation company : boost your business through culture, people and social media

The conversation company : boost your business through culture, people and social media

The conversation company : boost your business through culture, people and social media

by

Van Belleghem, Steven.

Format:

Books

Publication Date

2012

Excerpt:

Customer relations.

Available: Copies:

7.

Cover image for Harvard business review on reinventing your marketing.

Harvard business review on reinventing your marketing.

Harvard business review on reinventing your marketing.

Format:

Books

Publication Date

2011

Excerpt:

Customer relations.

Available: Copies:

8.

Cover image for Relationship selling

Relationship selling

Relationship selling

by

Johnston, Mark W.

Format:

Books

Publication Date

2010

Excerpt:

Customer relations.

Available: Copies:

9.

Cover image for The relationship revolution : closing the customer promise gap

The relationship revolution : closing the customer promise gap

The relationship revolution : closing the customer promise gap

by

Hochman, Larry.

Format:

Books

Publication Date

2010

Excerpt:

Customer relations -- Management.

Available: Copies:

10.

Cover image for Open innovation in the financial services : growing through openness, flexibility and customer integration

Open innovation in the financial services : growing through openness, flexibility and customer integration

Open innovation in the financial services : growing through openness, flexibility and customer integration

by

Fasnacht, Daniel, 1964-

Format:

Books

Publication Date

2009

Excerpt:

Customer relations.

Available: Copies:

11.

Cover image for The power of two : how smart companies create win-win customer-supplied partnerships that outperform the competition

The power of two : how smart companies create win-win customer-supplied partnerships that outperform the competition

The power of two : how smart companies create win-win customer-supplied partnerships that outperform the competition

by

Cordón, Carlos.

http://www.gbv.de/dms/zbw/564794457.pdf

Format:

Books

Publication Date

2008

Excerpt:

Customer relations Management

Available: Copies:

12.

Cover image for Customer care excellence : how to create an effective customer focus

Customer care excellence : how to create an effective customer focus

Customer care excellence : how to create an effective customer focus

by

Cook, Sarah, 1955-

Format:

Books

Publication Date

2008

Excerpt:

Customer care excellence : how to create an effective customer focus / Cook, Sarah, 1955-

Available: Copies:

Select an Action

Place Hold(s)
Add to My Lists
Email
Print

1 2 3

Limit Search Results

Narrowed by:

Included

Subject: Customer relations.

Access Level

Author

(2)

Aamodt, Michael G.

(1)

Alderman, Jerry D.

(1)

Anderson, Kristin, 1962-

(1)

(1)

Bacon, Terry R.

(1)

Brooks, Ian Royston, 1948-

(1)

(1)

Cheales, Peter.

(1)

Cook, Sarah, 1955-

(1)

Cordón, Carlos.

(1)

Crutcher, C. William, author.

(1)

De Villiers, Pieter.

(1)

Diefendorff, James.

(1)

Ellson, Tony, 1953-

(1)

(1)

Fasnacht, Daniel, 1964-

(1)

Grandey, Alicia.

(1)

Hochman, Larry.

(1)

Johnston, Mark W.

(1)

(1)

(1)

Lewis, Mike, 1975-

(1)

Marshall, Greg W.

(1)

O'Brien, Jonathan, 1967- author.

(1)

Osborne, Christina.

(1)

Paharia, Rajat.

(1)

(1)

Pugh, David G. (David George), 1944-

(1)

Raynes, Bobbie L.

(1)

Rupp, Deborah E., 1975-

(1)

Seybold, Patricia B.

(1)

(1)

Van Belleghem, Steven.

(1)

Vollman, Thomas E.

(1)

Wilson, Jerry R.

(1)

(1)

Format

(30)

Item Category 1

Material Type

Language

(30)

Library

Shelf Location

Publication Date

Subject

(5)

Customer services -- Management.

(4)

Marketing -- Management.

(4)

Sales management.

(3)

Branding (Marketing)

(2)

Consumer satisfaction.

(2)

Corporate culture.

(2)

Customer relations -- Management.

(2)

Customer services.

(2)

Industrial management.

(2)

Industrial procurement.

(2)

Internet marketing -- Social aspects.

(2)

Interpersonal relations.

(2)

Management -- Social aspects.

(2)

Marketing -- Social aspects.

(2)

Organizational behavior.

(2)

Organizational effectiveness.

(2)

Relationship marketing.

(2)

(2)

Strategic planning.

(2)

Success in business.

(2)

Supervision of employees.

(2)

Total quality management.

(2)

Advertisers -- Attitudes.

(1)

BUSINESS & ECONOMICS / Management.

(1)

Beziehungsmanagement.

(1)

(1)

Brand name products -- Management.

(1)

Business logistics Management

(1)

Business logistics.

(1)

(1)

Call centers -- Management.

(1)

Communication in management.

(1)

Communication in marketing.

(1)

(1)

Conflict management.

(1)

Consumer complaints.

(1)

Customer Relationship Management / Emotion / Marketingpolitik.

(1)

Customer relations

(1)

Customer relations Management

(1)

(1)

(1)

(1)

Employees -- Attitudes.

(1)

Employees -- Counseling of.

(1)

Executives -- Training of.

(1)

Financial institutions -- Management.

(1)

Gefühl ; SWD-ID: 40197025

(1)

Gestion du personnel.

(1)

Interpersonal communication.

(1)

Klantenservice.

(1)

Klantgerichtheid.

(1)

Kundenmanagement ; SWD-ID: 42368650

(1)

Kundenmanagement.

(1)

Lieferanten-Kunden-Beziehung / Wettbewerbsstrategie / Key-Account Management / Lieferantenmanagement / Unternehmenskooperation.

(1)

(1)

Market segmentation.

(1)

(1)

(1)

Nonverbal communication in the workplace.

(1)

Organizational change.

(1)

PSYCHOLOGY / Industrial & Organizational Psychology.

(1)

Personnel management.

(1)

Problem employees.

(1)

Psychology, Industrial.

(1)

(1)

Qualitätssicherung.

(1)

Ratgeber -- Guidebook.

(1)

Relatiemarketing.

(1)

Relationship marketing -- Management.

(1)

Règlement de différends.

(1)

Self-management (Psychology)

(1)

Selling -- Psychological aspects.

(1)

Service à la clientèle.

(1)

Servicepolitik.

(1)

(1)

Social responsibility of business.

(1)

Success in business Case studies

(1)

Target marketing.

(1)

Technological innovations -- Management.

(1)

Item Available

Advanced Search Location

{sortLabel}

	{facetName}	{results}

	{displayName}	{count}
{error}

Copyright 2020 Sirsi Corporation - Portfolio Version 5.0.2