by
Durkin, Dianne M., 1947-
Table of contents http://www.loc.gov/catdir/toc/ecip055/2004030979.html
Format:
Books
Publication Date
2005
Excerpt:
The loyalty advantage : essential steps to energize your company, your customers, your brand /
by
Lundin, Stephen C., 1941-
Format:
Books
Publication Date
2001 2000
Excerpt:
Customer services.
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