-computer interaction_ Discussions of the cognitive aspects of interaction design, as well as design and evaluation

Interaction; 5.1 Introduction; 5.2 Being Social; 5.3 Face-to-Face Conversations5.4 Remote Conversations; 5.5

, prototyping, and construction -- Interaction design in practice -- Introducing evaluation -- Evaluation

evaluation framework -- 14. Evaluation Studies: From Controlled to Natural Settings -- 15. Evaluation

techniques. 12. Help and documentation -- Pt. III. Application areas. 13. Groupware. 14. CSCW and social