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1. 
Cover image for The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arena
The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arena
by 
Bacon, Terry R.
Table of contents http://www.loc.gov/catdir/toc/ecip0411/2003024328.html
Format: 
Books
Publication Date 
2004
Excerpt: 
Customer relations.
Available: Copies:
2. 
Cover image for The businessperson's toolbox of really useful business ideas. 2
The businessperson's toolbox of really useful business ideas. 2
The businessperson's toolbox of really useful business ideas. 2
by 
Brooks, Ian Royston, 1948-
Format: 
Books
Publication Date 
2003
Excerpt: 
Customer relations.
Available: Copies:
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