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Cover image for Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work

Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work

Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work

by

Grandey, Alicia.

Format:

Books

Publication Date

2013

Excerpt:

Employees -- Attitudes.

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Cover image for Surviving the toxic workplace : protect yourself against coworkers, bosses, and work environments that poison your day

Surviving the toxic workplace : protect yourself against coworkers, bosses, and work environments that poison your day

Surviving the toxic workplace : protect yourself against coworkers, bosses, and work environments that poison your day

by

Durré, Linnda.

Format:

Books

Publication Date

2010

Excerpt:

Trust, Honesty, and Open Communication -- Ch. 7. Know and Align Your Attitude, Intentions, and Hidden

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