Search Results for 2. - Narrowed by: Customer relations.SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003d2.$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ps$003d300?dt=list2025-05-12T20:31:17ZThe businessperson's toolbox of really useful business ideas. 2ent://SD_ILS/0/SD_ILS:280712025-05-12T20:31:17Z2025-05-12T20:31:17Zby Brooks, Ian Royston, 1948-<br/>Format: Books<br/>Publication Date 2003<br/>The B2B executive playbook : the ultimate weapon for achieving sustainable, predictable & profitable growthent://SD_ILS/0/SD_ILS:41072025-05-12T20:31:17Z2025-05-12T20:31:17Zby Geehan, Sean, author.<br/>Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1405/2011034195-d.html">http://catdir.loc.gov/catdir/enhancements/fy1405/2011034195-d.html</a><br/>Format: Books<br/>Publication Date 2011<br/>The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arenaent://SD_ILS/0/SD_ILS:329202025-05-12T20:31:17Z2025-05-12T20:31:17Zby Bacon, Terry R.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0411/2003024328.html">http://www.loc.gov/catdir/toc/ecip0411/2003024328.html</a><br/>Format: Books<br/>Publication Date 2004<br/>One to one, B2B : customer development strategies for the business to business worldent://SD_ILS/0/SD_ILS:246172025-05-12T20:31:17Z2025-05-12T20:31:17Zby Peppers, Don.<br/>Format: Books<br/>Publication Date 2001<br/>Brand storytelling : put customers at the heart of your brand storyent://SD_ILS/0/SD_ILS:579632025-05-12T20:31:17Z2025-05-12T20:31:17Zby Rodriguez, Miri, author.<br/>Format: Books<br/>Publication Date 2023<br/>Personal sellingent://SD_ILS/0/SD_ILS:211252025-05-12T20:31:17Z2025-05-12T20:31:17Zby Van Heerden, Neels, 1957- editor.<br/>Format: Books<br/>Publication Date 2014<br/>Stand out social marketing : 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presenceent://SD_ILS/0/SD_ILS:495302025-05-12T20:31:17Z2025-05-12T20:31:17Zby Lewis, Mike, 1975-<br/>Format: Books<br/>Publication Date 2013<br/>Loyalty 3.0 : how big data and gamification are revolutionizing customer and employee engagementent://SD_ILS/0/SD_ILS:518302025-05-12T20:31:17Z2025-05-12T20:31:17Zby Paharia, Rajat.<br/>Format: Books<br/>Publication Date 2013<br/>Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at workent://SD_ILS/0/SD_ILS:510192025-05-12T20:31:17Z2025-05-12T20:31:17Zby Grandey, Alicia.<br/>Format: Books<br/>Publication Date 2013<br/>Relationship sellingent://SD_ILS/0/SD_ILS:201012025-05-12T20:31:17Z2025-05-12T20:31:17Zby Johnston, Mark W.<br/>Format: Books<br/>Publication Date 2010<br/>The power of appreciative inquiry : a practical guide to positive changeent://SD_ILS/0/SD_ILS:450452025-05-12T20:31:17Z2025-05-12T20:31:17Zby Whitney, Diana Kaplin.<br/>Format: Books<br/>Publication Date 2010<br/>Customer care excellence : how to create an effective customer focusent://SD_ILS/0/SD_ILS:494262025-05-12T20:31:17Z2025-05-12T20:31:17Zby Cook, Sarah, 1955-<br/>Format: Books<br/>Publication Date 2008<br/>Relationship sellingent://SD_ILS/0/SD_ILS:102242025-05-12T20:31:17Z2025-05-12T20:31:17Zby Johnston, Mark W.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip073/2006034513.html">http://catdir.loc.gov/catdir/toc/ecip073/2006034513.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0707/2006034513-d.html">http://catdir.loc.gov/catdir/enhancements/fy0707/2006034513-d.html</a><br/>Format: Books<br/>Publication Date 2008<br/>The satisfied customer : winners and losers in the battle for buyer preferenceent://SD_ILS/0/SD_ILS:375162025-05-12T20:31:17Z2025-05-12T20:31:17Zby Fornell, Claes.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0720/2007024932.html">http://www.loc.gov/catdir/toc/ecip0720/2007024932.html</a><br/>Format: Books<br/>Publication Date 2007<br/>Buyer behaviour : understanding consumer psychology and marketingent://SD_ILS/0/SD_ILS:160962025-05-12T20:31:17Z2025-05-12T20:31:17Zby Du Plessis, P. J. (Phillipus Jacobus), 1943-<br/>Format: Books<br/>Publication Date 2007<br/>Handbook of customer satisfaction and loyalty measurementent://SD_ILS/0/SD_ILS:334372025-05-12T20:31:17Z2025-05-12T20:31:17Zby Hill, Nigel, 1952-<br/>Format: Books<br/>Publication Date 2006<br/>Revolutionize your customer experience / Colin Shaw.ent://SD_ILS/0/SD_ILS:294442025-05-12T20:31:17Z2025-05-12T20:31:17Zby Shaw, Colin, 1928-<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol059/2004056536.html">http://www.loc.gov/catdir/bios/hol059/2004056536.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/hol054/2004056536.html">http://www.loc.gov/catdir/description/hol054/2004056536.html</a>
Table of contents <a href="http://www.loc.gov/catdir/toc/hol052/2004056536.html">http://www.loc.gov/catdir/toc/hol052/2004056536.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Passionate and profitable : why customer strategies fail and ten steps to do them rightent://SD_ILS/0/SD_ILS:328122025-05-12T20:31:17Z2025-05-12T20:31:17Zby Arussy, Lior.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html">http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html">http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html</a>
Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip051/2004022230.html">http://www.loc.gov/catdir/toc/ecip051/2004022230.html</a><br/>Format: Books<br/>Publication Date 2005<br/>ProfitBrand : how to increase the profitability, accountability & sustainability of brandsent://SD_ILS/0/SD_ILS:117012025-05-12T20:31:17Z2025-05-12T20:31:17Zby Wreden, Nick.<br/>ebrary <a href="http://site.ebrary.com/id/10096170">http://site.ebrary.com/id/10096170</a>
Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html">http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html">http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html">http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Culture and positioning as determinants of strategy : personality and the business organizationent://SD_ILS/0/SD_ILS:290762025-05-12T20:31:17Z2025-05-12T20:31:17Zby Ellson, Tony, 1953-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/fy046/2003065683.html">http://www.loc.gov/catdir/toc/fy046/2003065683.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/hol053/2003065683.html">http://www.loc.gov/catdir/description/hol053/2003065683.html</a>
Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol056/2003065683.html">http://www.loc.gov/catdir/bios/hol056/2003065683.html</a><br/>Format: Books<br/>Publication Date 2004<br/>The consumer-- or else! : consumer-centric business paradigmsent://SD_ILS/0/SD_ILS:292682025-05-12T20:31:17Z2025-05-12T20:31:17Zby Schuster, Camille Passler, 1950-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip044/2003012040.html">http://www.loc.gov/catdir/toc/ecip044/2003012040.html</a><br/>Format: Books<br/>Publication Date 2004<br/>What's keeping your customers up at night? : close more deals by selling to your client's painent://SD_ILS/0/SD_ILS:281112025-05-12T20:31:17Z2025-05-12T20:31:17Zby Cody, Steven.<br/>Publisher description <a href="http://www.loc.gov/catdir/description/mh031/2002154748.html">http://www.loc.gov/catdir/description/mh031/2002154748.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/mh031/2002154748.html.">http://www.loc.gov/catdir/description/mh031/2002154748.html.</a>
Contributor biographical information <a href="http://www.loc.gov/catdir/bios/mh042/2002154748.html">http://www.loc.gov/catdir/bios/mh042/2002154748.html</a><br/>Format: Books<br/>Publication Date 2003<br/>Buyer behaviour : a multi-cultural approachent://SD_ILS/0/SD_ILS:156782025-05-12T20:31:17Z2025-05-12T20:31:17Zby Du Plessis, P. J. (Phillipus Jacobus), 1943-<br/>Format: Books<br/>Publication Date 2003<br/>Customer relationship managementent://SD_ILS/0/SD_ILS:131412025-05-12T20:31:17Z2025-05-12T20:31:17Zby Anderson, Kristin, 1962-<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/mh051/2002277589.html">http://catdir.loc.gov/catdir/bios/mh051/2002277589.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/description/mh051/2002277589.html">http://catdir.loc.gov/catdir/description/mh051/2002277589.html</a><br/>Format: Books<br/>Publication Date 2002<br/>Human relations in business : developing interpersonal and leadership skillsent://SD_ILS/0/SD_ILS:207882025-05-12T20:31:17Z2025-05-12T20:31:17Zby Aamodt, Michael G.<br/>Format: Books<br/>Publication Date 2001<br/>Customer equity : building and managing relationships as valuable assetsent://SD_ILS/0/SD_ILS:246862025-05-12T20:31:17Z2025-05-12T20:31:17Zby Blattberg, Robert C., 1942-<br/>Format: Books<br/>Publication Date 2001<br/>Call centre effectivenessent://SD_ILS/0/SD_ILS:41902025-05-12T20:31:17Z2025-05-12T20:31:17Zby Els, Lien.<br/>Format: Books<br/>Publication Date 2000<br/>Aftermarketing : how to keep customers for life through relationship marketingent://SD_ILS/0/SD_ILS:1742025-05-12T20:31:17Z2025-05-12T20:31:17Zby Vavra, Terry G.<br/>Format: Books<br/>Publication Date 1995<br/>Advances in relationship marketingent://SD_ILS/0/SD_ILS:3042025-05-12T20:31:17Z2025-05-12T20:31:17Zby Payne, Adrian.<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007108218&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007108218&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007108218&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format: Books<br/>Publication Date 1995<br/>Strategic Customer Alliances : How to Win, Manage and Develop Key Account Business in the 1990'sent://SD_ILS/0/SD_ILS:104932025-05-12T20:31:17Z2025-05-12T20:31:17Zby Burnett, Ken.<br/>Table of contents <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=769147&custom_att_2=simple_viewer">http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=769147&custom_att_2=simple_viewer</a><br/>Format: Books<br/>Publication Date 1992<br/>