Search Results for Amacom. - Narrowed by: IIEMSA SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dAmacom.$0026qf$003dAFL_LIBRARY$002509Advanced$002bSearch$002bLocation$0025091$00253AIIEMSA$002509IIEMSA$0026pe$003dd$00253A$0026ps$003d300$0026isd$003dtrue?dt=list 2025-10-19T10:50:41Z International dictionary of artificial intelligence ent://SD_ILS/0/SD_ILS:23110 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Raynor, William J., Jr.<br/>Format:&#160;Books<br/>Publication Date&#160;1999<br/> The AMA dictionary of business and management ent://SD_ILS/0/SD_ILS:51638 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Kurian, George Thomas.<br/>Format:&#160;Books<br/>Publication Date&#160;2013<br/> Punctuation at work : simple principles for achieving clarity and good style ent://SD_ILS/0/SD_ILS:42815 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Lauchman, Richard.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> The AMA handbook of public relations ent://SD_ILS/0/SD_ILS:48509 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Dilenschneider, Robert L.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> The AMA handbook of leadership ent://SD_ILS/0/SD_ILS:40580 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Goldsmith, Marshall.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> An insider's guide to building a successful consulting practice ent://SD_ILS/0/SD_ILS:47277 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Katcher, Bruce Leslie, 1953-<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Just listen : discover the secret to getting through to absolutely everyone ent://SD_ILS/0/SD_ILS:40522 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Goulston, Mark.<br/>Format:&#160;Books<br/>Publication Date&#160;2009<br/> A manager's guide to coaching : simple and effective ways to get the best out of your employees ent://SD_ILS/0/SD_ILS:35082 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Emerson, Brian, 1967-<br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> Becoming an extraordinary manager : the 5 essentials for success ent://SD_ILS/0/SD_ILS:37183 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Sandler, Len, 1946-<br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> The EQ interview : finding employees with high emotional intelligence ent://SD_ILS/0/SD_ILS:37219 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Lynn, Adele B.<br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> Managing online forums : everything you need to know to create and run successful community discussion boards ent://SD_ILS/0/SD_ILS:39325 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;O'Keefe, Patrick, 1984-<br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> Persuasion IQ : the 10 skills you need to get exactly what you want ent://SD_ILS/0/SD_ILS:41103 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Mortensen, Kurt W.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip086/2007049174.html">http://www.loc.gov/catdir/toc/ecip086/2007049174.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> The language of success : business writing that informs, persuades, and gets results ent://SD_ILS/0/SD_ILS:51579 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Sant, Tom.<br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> A manager's guide to improving workplace performance ent://SD_ILS/0/SD_ILS:33321 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Chevalier, Roger, 1946-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip074/2006036145.html">http://www.loc.gov/catdir/toc/ecip074/2006036145.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Delivering knock your socks off service ent://SD_ILS/0/SD_ILS:33469 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Performance Associates, Inc.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0615/2006018854.html">http://www.loc.gov/catdir/toc/ecip0615/2006018854.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> How to recognize &amp;amp; reward employees : 150 ways to inspire peak performance ent://SD_ILS/0/SD_ILS:33172 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Deeprose, Donna.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0610/2006007482.html">http://www.loc.gov/catdir/toc/ecip0610/2006007482.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> 101 strategies for recruiting success : where, when, and how to find the right people every time ent://SD_ILS/0/SD_ILS:34337 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Pritchard, Christopher W., 1954-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0612/2006012213.html">http://www.loc.gov/catdir/toc/ecip0612/2006012213.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Whoever tells the best story wins how to use your own stories to communicate with power and impact ent://SD_ILS/0/SD_ILS:34925 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Simmons, Annette.<br/><a href="http://proquest.safaribooksonline.com/?fpi=9780814409145">Connect to this resource online</a><br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2007<br/> Coaching for emotional intelligence : the secret to developing the star potential in your employees ent://SD_ILS/0/SD_ILS:37284 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Wall, Bob (Bob Lee)<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0611/2006010834.html">http://www.loc.gov/catdir/toc/ecip0611/2006010834.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Bigger isn't always better : the new mindset for real business growth ent://SD_ILS/0/SD_ILS:31099 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Tomasko, Robert M.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0518/2005024600.html">http://www.loc.gov/catdir/toc/ecip0518/2005024600.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> The giants of sales : what Dale Carnegie, John Patterson, Elmer Wheeler, and Joe Girard can teach you about real sales success ent://SD_ILS/0/SD_ILS:32011 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Sant, Tom.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip063/2005033827.html">http://www.loc.gov/catdir/toc/ecip063/2005033827.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Questions that sell : the powerful process for discovering what your customer really wants ent://SD_ILS/0/SD_ILS:31990 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Cherry, Paul.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip063/2005033216.html">http://www.loc.gov/catdir/toc/ecip063/2005033216.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> The innovation killer : how what we know limits what we can imagine... and what smart companies are doing about it ent://SD_ILS/0/SD_ILS:32936 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Rabe, Cynthia Barton.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip065/2005037125.html">http://www.loc.gov/catdir/toc/ecip065/2005037125.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> The leader's tool kit : hundreds of tips and techniques for developing the skills you need ent://SD_ILS/0/SD_ILS:32939 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Charney, Cyril.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0511/2005011788.html">http://www.loc.gov/catdir/toc/ecip0511/2005011788.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006&#160;2005<br/> Great customer connections : simple psychological techniques that guarantee exceptional service ent://SD_ILS/0/SD_ILS:32134 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Gallagher, Richard S.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip063/2005033220.html">http://www.loc.gov/catdir/toc/ecip063/2005033220.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Leverage : how to get it and how to keep it in any negotiation ent://SD_ILS/0/SD_ILS:39317 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Volkema, Roger J.<br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Business under fire : how Israeli companies are succeeding in the face of terror--and what we can learn from them ent://SD_ILS/0/SD_ILS:30026 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Carrison, Dan.<br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Personal brilliance : mastering the everyday habits that create a lifetime of success ent://SD_ILS/0/SD_ILS:32818 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Canterucci, Jim.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip059/2005005857.html">http://www.loc.gov/catdir/toc/ecip059/2005005857.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> The virtual handshake : opening doors and closing deals with online social networking ent://SD_ILS/0/SD_ILS:29604 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Teten, David.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip058/2005002638.html">http://www.loc.gov/catdir/toc/ecip058/2005002638.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Soldier, statesman, peacemaker : leadership lessons from George C. Marshall ent://SD_ILS/0/SD_ILS:32564 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Uldrich, Jack, 1964-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip055/2004030411.html">http://www.loc.gov/catdir/toc/ecip055/2004030411.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> The streetsmart negotiator : how to outfox, outmaneuver, and outlast your opponents ent://SD_ILS/0/SD_ILS:32961 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Mills, Harry.<br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> The trainer's tool kit ent://SD_ILS/0/SD_ILS:45224 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Charney, Cyril.<br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Brain tattoos : creating unique brands that stick in your customers' minds ent://SD_ILS/0/SD_ILS:11478 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Post, Karen.<br/><a href="https://webapps.cit.ecu.edu.au/eblauth/index.php?url=http%3A%2F%2Fwww.ECU.eblib.com.au%2FEBLWeb%2Fpatron%2F%3Ftarget%3Dpatron%26extendedid%3DE_181461_0%26userid%3D%5Eu"><a href="https://webapps.cit.ecu.edu.au/eblauth/index.php?url=http%3A%2F%2Fwww.ECU.eblib.com.au%2FEBLWeb%2Fpatron%2F%3Ftarget%3Dpatron%26extendedid%3DE_181461_0%26userid%3D%5Eu "target=_"blank>Connect to electronic version</a></a> Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0419/2004014340.html">http://catdir.loc.gov/catdir/toc/ecip0419/2004014340.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arena ent://SD_ILS/0/SD_ILS:32920 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Bacon, Terry R.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0411/2003024328.html">http://www.loc.gov/catdir/toc/ecip0411/2003024328.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> The HR answer book : an indispensable guide for managers and human resources professionals ent://SD_ILS/0/SD_ILS:28878 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Smith, Shawn A., 1958-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip049/2003021802.html">http://www.loc.gov/catdir/toc/ecip049/2003021802.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> The manager's question and answer book ent://SD_ILS/0/SD_ILS:28883 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Stone, Florence M.<br/>Format:&#160;Books<br/>Publication Date&#160;2003<br/> How to manage training : a guide to design and delivery for high performance ent://SD_ILS/0/SD_ILS:30483 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Nilson, Carolyn D.<br/>Format:&#160;Books<br/>Publication Date&#160;2003<br/> Motivational management : inspiring your people for maximum performance ent://SD_ILS/0/SD_ILS:26503 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Hiam, Alexander.<br/>Format:&#160;Books<br/>Publication Date&#160;2003<br/> The AMA handbook of e-learning : effective design, implementation, and technology solutions ent://SD_ILS/0/SD_ILS:30481 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Piskurich, George M.<br/>Format:&#160;Books<br/>Publication Date&#160;2003<br/> The business of innovation : managing the corporate imagination for maximum results ent://SD_ILS/0/SD_ILS:24607 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Bean, Roger, 1946-<br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> The emotional intelligence activity book : 50 activities for developing EQ at work ent://SD_ILS/0/SD_ILS:45244 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Lynn, Adele B.<br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> Seven power strategies for building customer loyalty ent://SD_ILS/0/SD_ILS:23877 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Timm, Paul R.<br/>Format:&#160;Books<br/>Publication Date&#160;2001<br/> Handbook of computer troubleshooting ent://SD_ILS/0/SD_ILS:24011 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Byrd, Michael, 1969-<br/>Format:&#160;Books<br/>Publication Date&#160;2001<br/> The secrets of word-of-mouth marketing : how to trigger exponential sales through runaway word of mouth ent://SD_ILS/0/SD_ILS:24504 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Silverman, George, 1942-<br/>Format:&#160;Books<br/>Publication Date&#160;2001<br/> How to mind-read your customers : using insights from psychology to increase sales and develop better business relationships ent://SD_ILS/0/SD_ILS:24618 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Snyder, David P.<br/>Format:&#160;Books<br/>Publication Date&#160;2001<br/> Designing dynamic organizations : a hands-on guide for leaders at all levels ent://SD_ILS/0/SD_ILS:24775 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Galbraith, Jay R.<br/>Format:&#160;Books<br/>Publication Date&#160;2001<br/> Turning training into learning : how to design and deliver programs that get results ent://SD_ILS/0/SD_ILS:45256 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Furjanic, Sheila W.<br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/> The computer desktop encyclopedia ent://SD_ILS/0/SD_ILS:57985 2025-10-19T10:50:41Z 2025-10-19T10:50:41Z by&#160;Freedman, Alan, 1942-<br/>Format:&#160;Books<br/>Publication Date&#160;1999<br/>