Search Results for Anger. - Narrowed by: Conflict management. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dAnger.$0026qf$003dSUBJECT$002509Subject$002509Conflict$002bmanagement.$002509Conflict$002bmanagement.$0026pe$003dd$00253A$0026ps$003d300?dt=list 2025-10-22T15:50:16Z Improvisational negotiation : a mediator's stories of conflict about love, money, anger-- and the strategies that resolved them ent://SD_ILS/0/SD_ILS:32693 2025-10-22T15:50:16Z 2025-10-22T15:50:16Z by&#160;Krivis, Jeffrey, 1956-<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0622/2005021192-d.html">http://www.loc.gov/catdir/enhancements/fy0622/2005021192-d.html</a> Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0517/2005021192.html">http://www.loc.gov/catdir/toc/ecip0517/2005021192.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Defusing the angry patron : a how-to-do-it manual for librarians ent://SD_ILS/0/SD_ILS:47975 2025-10-22T15:50:16Z 2025-10-22T15:50:16Z by&#160;Rubin, Rhea Joyce.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/>