Search Results for Assurance qualit&eacute;. - Narrowed by: 1984-1990 SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dAssurance$002bqualit$0025C3$0025A9.$0026qf$003dPUBDATE$002509Publication$002bDate$0025091984-1990$0025091984-1990$0026ps$003d300? 2025-05-30T11:52:47Z Customer first : a strategy for quality service ent://SD_ILS/0/SD_ILS:11183 2025-05-30T11:52:47Z 2025-05-30T11:52:47Z by&#160;Walker, Denis.<br/>Table of contents <a href="http://www.gbv.de/dms/hbz/toc/ht004229383.PDF">http://www.gbv.de/dms/hbz/toc/ht004229383.PDF</a><br/>Format:&#160;Books<br/>Publication Date&#160;1990<br/> Quality without tears : the art of hassle-free management ent://SD_ILS/0/SD_ILS:6882 2025-05-30T11:52:47Z 2025-05-30T11:52:47Z by&#160;Crosby, Philip B.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/mh021/83026810.html">http://catdir.loc.gov/catdir/toc/mh021/83026810.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;1984<br/>