Search Results for Behavior. - Narrowed by: Customer relations. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dBehavior.$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026pe$003dd$00253A$0026ps$003d300?dt=list 2025-10-15T12:45:42Z Loyalty 3.0 : how big data and gamification are revolutionizing customer and employee engagement ent://SD_ILS/0/SD_ILS:51830 2025-10-15T12:45:42Z 2025-10-15T12:45:42Z by&#160;Paharia, Rajat.<br/>Format:&#160;Books<br/>Publication Date&#160;2013<br/> Please every customer : delivering stellar customer service across cultures ent://SD_ILS/0/SD_ILS:44652 2025-10-15T12:45:42Z 2025-10-15T12:45:42Z by&#160;Lucas, Robert W.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Buyer behaviour : understanding consumer psychology and marketing ent://SD_ILS/0/SD_ILS:16096 2025-10-15T12:45:42Z 2025-10-15T12:45:42Z by&#160;Du Plessis, P. J. (Phillipus Jacobus), 1943-<br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Handbook of customer satisfaction and loyalty measurement ent://SD_ILS/0/SD_ILS:33437 2025-10-15T12:45:42Z 2025-10-15T12:45:42Z by&#160;Hill, Nigel, 1952-<br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Connecting with your customers. ent://SD_ILS/0/SD_ILS:33468 2025-10-15T12:45:42Z 2025-10-15T12:45:42Z by&#160;Harvard Business School.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0610/2006007913.html">http://www.loc.gov/catdir/toc/ecip0610/2006007913.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buy ent://SD_ILS/0/SD_ILS:16014 2025-10-15T12:45:42Z 2025-10-15T12:45:42Z by&#160;Stinnett, Bill.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0422/2004019679.html">http://catdir.loc.gov/catdir/toc/ecip0422/2004019679.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/mh051/2004019679.html">http://catdir.loc.gov/catdir/bios/mh051/2004019679.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/description/mh051/2004019679.html">http://catdir.loc.gov/catdir/description/mh051/2004019679.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arena ent://SD_ILS/0/SD_ILS:32920 2025-10-15T12:45:42Z 2025-10-15T12:45:42Z by&#160;Bacon, Terry R.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0411/2003024328.html">http://www.loc.gov/catdir/toc/ecip0411/2003024328.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Buyer behaviour : a multi-cultural approach ent://SD_ILS/0/SD_ILS:15678 2025-10-15T12:45:42Z 2025-10-15T12:45:42Z by&#160;Du Plessis, P. J. (Phillipus Jacobus), 1943-<br/>Format:&#160;Books<br/>Publication Date&#160;2003<br/>