Search Results for Benchmarking. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dBenchmarking.$0026ps$003d300? 2025-07-16T08:40:16Z The visible hand : for a firm grip on organizational accountability, benchmarking, control ent://SD_ILS/0/SD_ILS:22642 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Barnett, Gavin.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Quantitative models for performance evaluation and benchmarking : data envelopment analysis with spreadsheets and DEA Excel Solver ent://SD_ILS/0/SD_ILS:27239 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Zhu, Joe, 1968-<br/>Format:&#160;Books<br/>Publication Date&#160;2003<br/> Using benchmarking to inform practice in higher education ent://SD_ILS/0/SD_ILS:27007 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Schuh, John H.<br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> Brand storytelling : put customers at the heart of your brand story ent://SD_ILS/0/SD_ILS:57963 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Rodriguez, Miri, author.<br/>Format:&#160;Books<br/>Publication Date&#160;2023<br/> Strategic corporate social responsibility : tools &amp; theories for responsible management ent://SD_ILS/0/SD_ILS:22092 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Haski-Leventhal, Debbie, author.<br/>Format:&#160;Books<br/>Publication Date&#160;2018<br/> Mobile marketing : how mobile technology is revolutionizing marketing, communications, and advertising ent://SD_ILS/0/SD_ILS:22815 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Rowles, Daniel.<br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> A guide to service desk concepts ent://SD_ILS/0/SD_ILS:13 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Knapp, Donna, author.<br/><a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live</a><br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> Quality management for organizational excellence : introduction to total quality ent://SD_ILS/0/SD_ILS:22656 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Goetsch, David L.<br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> Quantitative models for value-based supply chain management ent://SD_ILS/0/SD_ILS:21962 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Brandenburg, Marcus, 1972-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy1306/2012950141-t.html">http://catdir.loc.gov/catdir/enhancements/fy1306/2012950141-t.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1306/2012950141-d.html">http://catdir.loc.gov/catdir/enhancements/fy1306/2012950141-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2013<br/> Emarketing excellence : planning and optimizing your digital marketing ent://SD_ILS/0/SD_ILS:51028 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Chaffey, Dave, 1963-<br/>Format:&#160;Books<br/>Publication Date&#160;2013<br/> Implementing culture change in long-term care : benchmarks and strategies for management and practice ent://SD_ILS/0/SD_ILS:53037 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Jurkowski, Elaine Theresa.<br/>Format:&#160;Books<br/>Publication Date&#160;2013<br/> Professional practice for interior designers ent://SD_ILS/0/SD_ILS:55230 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Piotrowski, Christine M., 1947-<br/>EBSCO <a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=632421&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=632421&site=ehost-live</a><br/>Format:&#160;Books<br/>Publication Date&#160;2013<br/> Hedge fund modelling and analysis using Excel and VBA ent://SD_ILS/0/SD_ILS:48028 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Darbyshire, Paul.<br/>Format:&#160;Books<br/>Publication Date&#160;2012<br/> The little book of big customer satisfaction measurement ent://SD_ILS/0/SD_ILS:51519 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Rao, Ajit, 1962-<br/>Format:&#160;Books<br/>Publication Date&#160;2012<br/> Strategic management : the challenge of creating value ent://SD_ILS/0/SD_ILS:51046 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;FitzRoy, Peter T.<br/>Format:&#160;Books<br/>Publication Date&#160;2012<br/> 101 management models : English edition ent://SD_ILS/0/SD_ILS:50163 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Mulders, Marijn.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Game ranch management ent://SD_ILS/0/SD_ILS:22607 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Bothma, J. du P.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Managing airports : an international perspective ent://SD_ILS/0/SD_ILS:22577 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Graham, Anne, 1958-<br/>Table of contents <a href="http://www.gbv.de/dms/zbw/571644023.pdf">Kostenfrei</a> <a href="http://www.dawsonera.com/guard/protected/dawson.jsp?name=University%20of%20Strathclyde&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780080942667">to access electronic resource</a><br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> The compensation handbook ent://SD_ILS/0/SD_ILS:35876 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Berger, Lance A.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/fy0804/2007046249.html">http://www.loc.gov/catdir/toc/fy0804/2007046249.html</a> Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0806/2007046249-b.html">http://www.loc.gov/catdir/enhancements/fy0806/2007046249-b.html</a> Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0806/2007046249-d.html">http://www.loc.gov/catdir/enhancements/fy0806/2007046249-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> Understanding the global spa industry : spa management ent://SD_ILS/0/SD_ILS:22539 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Bodeker, Gerard.<br/>Table of contents <a href="http://www.gbv.de/dms/zbw/563041064.pdf">Kostenfrei</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016544205&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016544205&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Table of contents <a href="http://www-docs.tu-cottbus.de/bibliothek/public/katalog/451303.PDF">http://www-docs.tu-cottbus.de/bibliothek/public/katalog/451303.PDF</a><br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> Application of the SCOR model in supply chain management ent://SD_ILS/0/SD_ILS:34036 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Poluha, Rolf G.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0713/2007012289.html">http://www.loc.gov/catdir/toc/ecip0713/2007012289.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> The Wiley guide to project organization &amp;amp; project management competencies ent://SD_ILS/0/SD_ILS:35081 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Morris, Peter W. G.<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0739/2007027373-d.html">http://www.loc.gov/catdir/enhancements/fy0739/2007027373-d.html</a> Table of contents only <a href="http://www.loc.gov/catdir/enhancements/fy0739/2007027373-t.html">http://www.loc.gov/catdir/enhancements/fy0739/2007027373-t.html</a> Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0739/2007027373-b.html">http://www.loc.gov/catdir/enhancements/fy0739/2007027373-b.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Accounting and financial management : developments in the international hospitality industry ent://SD_ILS/0/SD_ILS:9891 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Harris, Peter J. (Peter James), 1944-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/fy0611/2006296416.html">http://catdir.loc.gov/catdir/toc/fy0611/2006296416.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0805/2006296416-d.html">http://catdir.loc.gov/catdir/enhancements/fy0805/2006296416-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Converting customer value : from retention to profit ent://SD_ILS/0/SD_ILS:31096 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Murphy, John A., 1948-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0515/2005020017.html">http://www.loc.gov/catdir/toc/ecip0515/2005020017.html</a> Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0622/2005020017-d.html">http://www.loc.gov/catdir/enhancements/fy0622/2005020017-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> The leader's tool kit : hundreds of tips and techniques for developing the skills you need ent://SD_ILS/0/SD_ILS:32939 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Charney, Cyril.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0511/2005011788.html">http://www.loc.gov/catdir/toc/ecip0511/2005011788.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006&#160;2005<br/> Financial valuation : applications and models ent://SD_ILS/0/SD_ILS:33796 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Hitchner, James R.<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0660/2006040502-d.html">http://www.loc.gov/catdir/enhancements/fy0660/2006040502-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> The best practices enterprise : a guide to achieving sustainable world-class performance ent://SD_ILS/0/SD_ILS:32921 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Kerr, James M.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip067/2006001839.html">http://www.loc.gov/catdir/toc/ecip067/2006001839.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Process management excellence : the art of excelling in process management ent://SD_ILS/0/SD_ILS:33462 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Harrington, H. J. (H. James)<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip062/2005030025.html">http://www.loc.gov/catdir/toc/ecip062/2005030025.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Developing corporate social responsibility : a European perspective ent://SD_ILS/0/SD_ILS:37921 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Perrini, Francesco.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0612/2006012799.html">http://www.loc.gov/catdir/toc/ecip0612/2006012799.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Health care finance : basic tools for nonfinancial managers ent://SD_ILS/0/SD_ILS:43361 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Baker, Judith J.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0518/2005023424.html">http://www.loc.gov/catdir/toc/ecip0518/2005023424.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Creating a winning E-business ent://SD_ILS/0/SD_ILS:22802 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Napier, H. Albert, 1944-<br/>Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=017630658&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=017630658&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=2951123&custom_att_2=simple_viewer">http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=2951123&custom_att_2=simple_viewer</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> The professional services firm bible ent://SD_ILS/0/SD_ILS:29698 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Baschab, John, 1968-<br/>Publisher description <a href="http://www.loc.gov/catdir/description/wiley042/2004011607.html">http://www.loc.gov/catdir/description/wiley042/2004011607.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/wiley041/2004011607.html">http://www.loc.gov/catdir/toc/wiley041/2004011607.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Business process modeling, simulation, and design ent://SD_ILS/0/SD_ILS:31227 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Laguna, Manuel.<br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2005<br/> Intangible finance standards : advances in fundamental analysis &amp;amp; technical analysis ent://SD_ILS/0/SD_ILS:32491 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Standfield, Ken.<br/>Publisher description <a href="http://www.loc.gov/catdir/description/els051/2004017737.html">http://www.loc.gov/catdir/description/els051/2004017737.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0421/2004017737.html">http://www.loc.gov/catdir/toc/ecip0421/2004017737.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Intellectual capital for communities : nations, regions, and cities ent://SD_ILS/0/SD_ILS:32494 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Bounfour, Ahmed.<br/>Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0617/2004027531-d.html">http://www.loc.gov/catdir/enhancements/fy0617/2004027531-d.html</a> Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip054/2004027531.html">http://www.loc.gov/catdir/toc/ecip054/2004027531.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Continuous quality improvement in higher education ent://SD_ILS/0/SD_ILS:29311 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Dew, John R.<br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Mentoring : a Henley review of best practice ent://SD_ILS/0/SD_ILS:32304 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Cranwell-Ward, Jane.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol056/2004042094.html">http://www.loc.gov/catdir/bios/hol056/2004042094.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/hol053/2004042094.html">http://www.loc.gov/catdir/description/hol053/2004042094.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/hol052/2004042094.html">http://www.loc.gov/catdir/toc/hol052/2004042094.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Quality and power in higher education ent://SD_ILS/0/SD_ILS:31210 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Morley, Louise, 1954-<br/>Format:&#160;Books<br/>Publication Date&#160;2003<br/> Facility design and management handbook ent://SD_ILS/0/SD_ILS:6500 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Teicholz, Eric.<br/><a href="http://www.accessengineeringlibrary.com/html/viewbookdetails.asp?catid=K&bookid=2000a99b">Available to Stanford-affiliated users at:</a> AccessEngineering <a href="http://accessengineeringlibrary.com/browse/facility-design-and-management-handbook">Available to Stanford-affiliated users.</a> ebrary <a href="http://site.ebrary.com/id/10180074">http://site.ebrary.com/id/10180074</a> Table of contents <a href="http://catdir.loc.gov/catdir/toc/mh021/00050002.html">http://catdir.loc.gov/catdir/toc/mh021/00050002.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/mh041/00050002.html">http://catdir.loc.gov/catdir/bios/mh041/00050002.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2001<br/> Quality control ent://SD_ILS/0/SD_ILS:12457 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Besterfield, Dale H.<br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2001<br/> Assessing business excellence : a guide to self-assessment. ent://SD_ILS/0/SD_ILS:39153 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Porter, L. J. Porter, Leslie J.<br/>Format:&#160;Books<br/>Publication Date&#160;1998<br/> Competitive intelligence : how to gather, analyze, and use information to move your business to the top ent://SD_ILS/0/SD_ILS:13601 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Kahaner, Larry.<br/>Format:&#160;Books<br/>Publication Date&#160;1997<br/> Management ideas --in brief ent://SD_ILS/0/SD_ILS:25394 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Kermally, Sultan.<br/>Format:&#160;Books<br/>Publication Date&#160;1997<br/> Competing in the information age : strategic alignment in practice ent://SD_ILS/0/SD_ILS:13618 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Luftman, Jerry N.<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0724/95009343-b.html">http://catdir.loc.gov/catdir/enhancements/fy0724/95009343-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0606/95009343-d.html">http://catdir.loc.gov/catdir/enhancements/fy0606/95009343-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;1996<br/> Contemporary issues in strategic management ent://SD_ILS/0/SD_ILS:20962 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Smit, Elsab&eacute;, 1958-<br/>Format:&#160;Books<br/>Publication Date&#160;1996<br/> Human-computer interaction ent://SD_ILS/0/SD_ILS:28710 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Preece, Jenny, 1949-<br/>Format:&#160;Books<br/>Publication Date&#160;1995<br/> Managing quality ent://SD_ILS/0/SD_ILS:14499 2025-07-16T08:40:16Z 2025-07-16T08:40:16Z by&#160;Dale, B. G.<br/>Format:&#160;Books<br/>Publication Date&#160;1994<br/>