Search Results for Business. - Narrowed by: Customer relations.SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dBusiness.$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ps$003d300?dt=list2025-10-04T22:24:04ZHarvard business review on increasing customer loyalty.ent://SD_ILS/0/SD_ILS:458762025-10-04T22:24:04Z2025-10-04T22:24:04ZFormat: Books<br/>Publication Date 2011<br/>Harvard business review on reinventing your marketing.ent://SD_ILS/0/SD_ILS:460862025-10-04T22:24:04Z2025-10-04T22:24:04ZFormat: Books<br/>Publication Date 2011<br/>Publish and prosper : blogging for your businessent://SD_ILS/0/SD_ILS:319892025-10-04T22:24:04Z2025-10-04T22:24:04Zby Byron, D. L.<br/>Format: Books<br/>Publication Date 2006<br/>Culture and positioning as determinants of strategy : personality and the business organizationent://SD_ILS/0/SD_ILS:290762025-10-04T22:24:04Z2025-10-04T22:24:04Zby Ellson, Tony, 1953-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/fy046/2003065683.html">http://www.loc.gov/catdir/toc/fy046/2003065683.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/hol053/2003065683.html">http://www.loc.gov/catdir/description/hol053/2003065683.html</a>
Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol056/2003065683.html">http://www.loc.gov/catdir/bios/hol056/2003065683.html</a><br/>Format: Books<br/>Publication Date 2004<br/>The businessperson's toolbox of really useful business ideas. 2ent://SD_ILS/0/SD_ILS:280712025-10-04T22:24:04Z2025-10-04T22:24:04Zby Brooks, Ian Royston, 1948-<br/>Format: Books<br/>Publication Date 2003<br/>The conversation company : boost your business through culture, people and social mediaent://SD_ILS/0/SD_ILS:525682025-10-04T22:24:04Z2025-10-04T22:24:04Zby Van Belleghem, Steven.<br/>Format: Books<br/>Publication Date 2012<br/>The old rules of marketing are dead : the 6 new rules for reinventing your brand &amp; reigniting your businessent://SD_ILS/0/SD_ILS:533692025-10-04T22:24:04Z2025-10-04T22:24:04Zby Pearson, Timothy R.<br/>Format: Books<br/>Publication Date 2011<br/>Secrets of social media marketing : how to use online conversations and customer communities to turbo-charge your business!ent://SD_ILS/0/SD_ILS:395512025-10-04T22:24:04Z2025-10-04T22:24:04Zby Gillin, Paul.<br/>Format: Books<br/>Publication Date 2009<br/>The consumer-- or else! : consumer-centric business paradigmsent://SD_ILS/0/SD_ILS:292682025-10-04T22:24:04Z2025-10-04T22:24:04Zby Schuster, Camille Passler, 1950-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip044/2003012040.html">http://www.loc.gov/catdir/toc/ecip044/2003012040.html</a><br/>Format: Books<br/>Publication Date 2004<br/>One to one, B2B : customer development strategies for the business to business worldent://SD_ILS/0/SD_ILS:246172025-10-04T22:24:04Z2025-10-04T22:24:04Zby Peppers, Don.<br/>Format: Books<br/>Publication Date 2001<br/>Human relations in business : developing interpersonal and leadership skillsent://SD_ILS/0/SD_ILS:207882025-10-04T22:24:04Z2025-10-04T22:24:04Zby Aamodt, Michael G.<br/>Format: Books<br/>Publication Date 2001<br/>Strategic Customer Alliances : How to Win, Manage and Develop Key Account Business in the 1990'sent://SD_ILS/0/SD_ILS:104932025-10-04T22:24:04Z2025-10-04T22:24:04Zby Burnett, Ken.<br/>Table of contents <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=769147&custom_att_2=simple_viewer">http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=769147&custom_att_2=simple_viewer</a><br/>Format: Books<br/>Publication Date 1992<br/>Connecting with your customers.ent://SD_ILS/0/SD_ILS:334682025-10-04T22:24:04Z2025-10-04T22:24:04Zby Harvard Business School.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0610/2006007913.html">http://www.loc.gov/catdir/toc/ecip0610/2006007913.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Command performance : the art of delivering quality serviceent://SD_ILS/0/SD_ILS:256052025-10-04T22:24:04Z2025-10-04T22:24:04ZFormat: Books<br/>Publication Date 1994<br/>Personal sellingent://SD_ILS/0/SD_ILS:574112025-10-04T22:24:04Z2025-10-04T22:24:04Zby Bogaards, M., author.<br/>Format: Books<br/>Publication Date 2020<br/>Supplier relationship management : unlocking the hidden value in your supply baseent://SD_ILS/0/SD_ILS:220782025-10-04T22:24:04Z2025-10-04T22:24:04Zby O'Brien, Jonathan, 1967- author.<br/>Format: Books<br/>Publication Date 2018<br/>Personal sellingent://SD_ILS/0/SD_ILS:211252025-10-04T22:24:04Z2025-10-04T22:24:04Zby Van Heerden, Neels, 1957- editor.<br/>Format: Books<br/>Publication Date 2014<br/>Stand out social marketing : 6 keys to rise above the noise, differentiate your brand, and build an outstanding online presenceent://SD_ILS/0/SD_ILS:495302025-10-04T22:24:04Z2025-10-04T22:24:04Zby Lewis, Mike, 1975-<br/>Format: Books<br/>Publication Date 2013<br/>Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at workent://SD_ILS/0/SD_ILS:510192025-10-04T22:24:04Z2025-10-04T22:24:04Zby Grandey, Alicia.<br/>Format: Books<br/>Publication Date 2013<br/>The market-driven supply chain : a revolutionary model for sales and operations planning in the new on-demand economyent://SD_ILS/0/SD_ILS:524422025-10-04T22:24:04Z2025-10-04T22:24:04Zby Burrows, Robert P. (Robert Penn)<br/>Format: Books<br/>Publication Date 2012<br/>The B2B executive playbook : the ultimate weapon for achieving sustainable, predictable & profitable growthent://SD_ILS/0/SD_ILS:41072025-10-04T22:24:04Z2025-10-04T22:24:04Zby Geehan, Sean, author.<br/>Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1405/2011034195-d.html">http://catdir.loc.gov/catdir/enhancements/fy1405/2011034195-d.html</a><br/>Format: Books<br/>Publication Date 2011<br/>Customer service : career success through customer loyaltyent://SD_ILS/0/SD_ILS:420972025-10-04T22:24:04Z2025-10-04T22:24:04Zby Timm, Paul R.<br/>Format: Books<br/>Publication Date 2011<br/>The new relationship marketing : how to build a large, loyal, profitable network using the social Webent://SD_ILS/0/SD_ILS:463062025-10-04T22:24:04Z2025-10-04T22:24:04Zby Smith, Mari, 1966-<br/>Format: Books<br/>Publication Date 2011<br/>The relationship revolution : closing the customer promise gapent://SD_ILS/0/SD_ILS:439172025-10-04T22:24:04Z2025-10-04T22:24:04Zby Hochman, Larry.<br/>Format: Books<br/>Publication Date 2010<br/>The power of two : how smart companies create win-win customer-supplied partnerships that outperform the competitionent://SD_ILS/0/SD_ILS:375452025-10-04T22:24:04Z2025-10-04T22:24:04Zby Cordón, Carlos.<br/><a href="http://www.gbv.de/dms/zbw/564794457.pdf">http://www.gbv.de/dms/zbw/564794457.pdf</a><br/>Format: Books<br/>Publication Date 2008<br/>Stop acting like a seller and start thinking like a buyer : improve sales effectiveness by helping customers buyent://SD_ILS/0/SD_ILS:168272025-10-04T22:24:04Z2025-10-04T22:24:04Zby Acuff, Jerry, 1949-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip074/2006036783.html">http://catdir.loc.gov/catdir/toc/ecip074/2006036783.html</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016972314&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016972314&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0741/2006036783-b.html">http://catdir.loc.gov/catdir/enhancements/fy0741/2006036783-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0741/2006036783-d.html">http://catdir.loc.gov/catdir/enhancements/fy0741/2006036783-d.html</a><br/>Format: Books<br/>Publication Date 2007<br/>Questions that sell : the powerful process for discovering what your customer really wantsent://SD_ILS/0/SD_ILS:319902025-10-04T22:24:04Z2025-10-04T22:24:04Zby Cherry, Paul.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip063/2005033216.html">http://www.loc.gov/catdir/toc/ecip063/2005033216.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Trust-based selling : using customer focus and collaboration to build long-term relationshipsent://SD_ILS/0/SD_ILS:320252025-10-04T22:24:04Z2025-10-04T22:24:04Zby Green, Charles H.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0623/2005031036-b.html">http://www.loc.gov/catdir/enhancements/fy0623/2005031036-b.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Naked conversations : how blogs are changing the way businesses talk with customersent://SD_ILS/0/SD_ILS:334262025-10-04T22:24:04Z2025-10-04T22:24:04Zby Scoble, Robert, 1965-<br/>Format: Books<br/>Publication Date 2006<br/>Willie's way : 6 secrets for wooing, wowing, and winning customers and their loyaltyent://SD_ILS/0/SD_ILS:334232025-10-04T22:24:04Z2025-10-04T22:24:04Zby Van Hooser, Phillip, 1957-<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0512/2005013737.html">http://www.loc.gov/catdir/toc/ecip0512/2005013737.html</a>
Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0622/2005013737-b.html">http://www.loc.gov/catdir/enhancements/fy0622/2005013737-b.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0622/2005013737-d.html">http://www.loc.gov/catdir/enhancements/fy0622/2005013737-d.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Your client's story : know your clients and the rest will followent://SD_ILS/0/SD_ILS:334332025-10-04T22:24:04Z2025-10-04T22:24:04Zby West, Scott, 1959-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip058/2005004959.html">http://www.loc.gov/catdir/toc/ecip058/2005004959.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0708/2005004959-d.html">http://www.loc.gov/catdir/enhancements/fy0708/2005004959-d.html</a><br/>Format: Books<br/>Publication Date 2005<br/>ProfitBrand : how to increase the profitability, accountability & sustainability of brandsent://SD_ILS/0/SD_ILS:117012025-10-04T22:24:04Z2025-10-04T22:24:04Zby Wreden, Nick.<br/>ebrary <a href="http://site.ebrary.com/id/10096170">http://site.ebrary.com/id/10096170</a>
Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html">http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html">http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html">http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Think like your customer : a winning strategy to maximize sales by understanding how and why your customers buyent://SD_ILS/0/SD_ILS:160142025-10-04T22:24:04Z2025-10-04T22:24:04Zby Stinnett, Bill.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0422/2004019679.html">http://catdir.loc.gov/catdir/toc/ecip0422/2004019679.html</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/mh051/2004019679.html">http://catdir.loc.gov/catdir/bios/mh051/2004019679.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/description/mh051/2004019679.html">http://catdir.loc.gov/catdir/description/mh051/2004019679.html</a><br/>Format: Books<br/>Publication Date 2005<br/>The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arenaent://SD_ILS/0/SD_ILS:329202025-10-04T22:24:04Z2025-10-04T22:24:04Zby Bacon, Terry R.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0411/2003024328.html">http://www.loc.gov/catdir/toc/ecip0411/2003024328.html</a><br/>Format: Books<br/>Publication Date 2004<br/>What's keeping your customers up at night? : close more deals by selling to your client's painent://SD_ILS/0/SD_ILS:281112025-10-04T22:24:04Z2025-10-04T22:24:04Zby Cody, Steven.<br/>Publisher description <a href="http://www.loc.gov/catdir/description/mh031/2002154748.html">http://www.loc.gov/catdir/description/mh031/2002154748.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/mh031/2002154748.html.">http://www.loc.gov/catdir/description/mh031/2002154748.html.</a>
Contributor biographical information <a href="http://www.loc.gov/catdir/bios/mh042/2002154748.html">http://www.loc.gov/catdir/bios/mh042/2002154748.html</a><br/>Format: Books<br/>Publication Date 2003<br/>Buyer behaviour : a multi-cultural approachent://SD_ILS/0/SD_ILS:156782025-10-04T22:24:04Z2025-10-04T22:24:04Zby Du Plessis, P. J. (Phillipus Jacobus), 1943-<br/>Format: Books<br/>Publication Date 2003<br/>Dealing with difficult peopleent://SD_ILS/0/SD_ILS:41992025-10-04T22:24:04Z2025-10-04T22:24:04Zby Osborne, Christina.<br/>Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0721/2001055343-d.html">http://catdir.loc.gov/catdir/enhancements/fy0721/2001055343-d.html</a><br/>Format: Books<br/>Publication Date 2002<br/>Customer equity : building and managing relationships as valuable assetsent://SD_ILS/0/SD_ILS:246862025-10-04T22:24:04Z2025-10-04T22:24:04Zby Blattberg, Robert C., 1942-<br/>Format: Books<br/>Publication Date 2001<br/>The loyalty effect : the hidden force behind growth, profits, and lasting valueent://SD_ILS/0/SD_ILS:269982025-10-04T22:24:04Z2025-10-04T22:24:04Zby Reichheld, Frederick F.<br/>Format: Books<br/>Publication Date 2001 1996<br/>The psychology of customer serviceent://SD_ILS/0/SD_ILS:134802025-10-04T22:24:04Z2025-10-04T22:24:04Zby Jude, Brian.<br/>Format: Books<br/>Publication Date 1998 1990<br/>Advances in relationship marketingent://SD_ILS/0/SD_ILS:3042025-10-04T22:24:04Z2025-10-04T22:24:04Zby Payne, Adrian.<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007108218&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007108218&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007108218&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format: Books<br/>Publication Date 1995<br/>World class! : strategies for winning with your customer.ent://SD_ILS/0/SD_ILS:112212025-10-04T22:24:04Z2025-10-04T22:24:04Zby Manning, Anthony D.<br/>Format: Books<br/>Publication Date 1989<br/>