Search Results for Call Center. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCall$002bCenter.$0026ps$003d300? 2025-04-29T05:06:54Z Bottom-line call center management : creating a culture of accountability and excellent customer service ent://SD_ILS/0/SD_ILS:32895 2025-04-29T05:06:54Z 2025-04-29T05:06:54Z by&#160;Butler, David L. (David Lawrence)<br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> C# Data Structures and Algorithms Explore the possibilities of C# for developing a variety of efficient applications. ent://SD_ILS/0/SD_ILS:22013 2025-04-29T05:06:54Z 2025-04-29T05:06:54Z by&#160;Jamro, Marcin.<br/>EBSCO <a href="https://ezproxy.iielearn.ac.za/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1801029&site=ehost-live&scope=site">https://ezproxy.iielearn.ac.za/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1801029&site=ehost-live&scope=site</a><br/>Format:&#160;Books<br/>Publication Date&#160;2018<br/> The other end of the line ent://SD_ILS/0/SD_ILS:47402 2025-04-29T05:06:54Z 2025-04-29T05:06:54Z by&#160;Metcalfe, Jesse, 1978-<br/>Format:&#160;Video disc<br/>Publication Date&#160;2009&#160;2008<br/> The call centre training handbook : a complete guide to learning &amp; development in contact centres ent://SD_ILS/0/SD_ILS:6027 2025-04-29T05:06:54Z 2025-04-29T05:06:54Z by&#160;Wilson, John P. (John Peter), 1955 August 11-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2009<br/> The silence of the rational center : why American foreign policy is failing ent://SD_ILS/0/SD_ILS:36604 2025-04-29T05:06:54Z 2025-04-29T05:06:54Z by&#160;Halper, Stefan A.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip074/2006032291.html">http://www.loc.gov/catdir/toc/ecip074/2006032291.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Operations &amp; management principles for contact centres ent://SD_ILS/0/SD_ILS:11981 2025-04-29T05:06:54Z 2025-04-29T05:06:54Z by&#160;Hoffmann, Esther C.<br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/> Call centres and human resource management : a cross-national perspective ent://SD_ILS/0/SD_ILS:27548 2025-04-29T05:06:54Z 2025-04-29T05:06:54Z by&#160;Deery, Steve.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/hol041/2003059603.html">http://www.loc.gov/catdir/toc/hol041/2003059603.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/hol041/2003059603.html">http://www.loc.gov/catdir/description/hol041/2003059603.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> The inspired workspace : interior designs for creativity &amp; productivity ent://SD_ILS/0/SD_ILS:8245 2025-04-29T05:06:54Z 2025-04-29T05:06:54Z by&#160;Zelinsky, Marilyn.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/fy043/2002008185.html">http://catdir.loc.gov/catdir/toc/fy043/2002008185.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> Call centre effectiveness ent://SD_ILS/0/SD_ILS:4190 2025-04-29T05:06:54Z 2025-04-29T05:06:54Z by&#160;Els, Lien.<br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/> Call centre management : a practical guide ent://SD_ILS/0/SD_ILS:10368 2025-04-29T05:06:54Z 2025-04-29T05:06:54Z by&#160;Menday, Janette.<br/>Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=008165534&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=008165534&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format:&#160;Books<br/>Publication Date&#160;1996<br/> Call centre management ent://SD_ILS/0/SD_ILS:8956 2025-04-29T05:06:54Z 2025-04-29T05:06:54Z by&#160;Menday, Janette<br/>Format:&#160;Books<br/>Publication Date&#160;1996<br/>