Search Results for Call centers -- Management. - Narrowed by: Call Center. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCall$002bcenters$002b--$002bManagement.$0026qf$003dSUBJECT$002509Subject$002509Call$002bCenter.$002509Call$002bCenter.$0026ps$003d300? 2025-04-30T08:28:55Z The call centre training handbook : a complete guide to learning &amp; development in contact centres ent://SD_ILS/0/SD_ILS:6027 2025-04-30T08:28:55Z 2025-04-30T08:28:55Z by&#160;Wilson, John P. (John Peter), 1955 August 11-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2009<br/> Call centre management : a practical guide ent://SD_ILS/0/SD_ILS:10368 2025-04-30T08:28:55Z 2025-04-30T08:28:55Z by&#160;Menday, Janette.<br/>Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=008165534&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=008165534&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format:&#160;Books<br/>Publication Date&#160;1996<br/>