Search Results for Change. - Narrowed by: Hernon, Peter. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dChange.$0026qf$003dAUTHOR$002509Author$002509Hernon$00252C$002bPeter.$002509Hernon$00252C$002bPeter.$0026ps$003d300? 2025-04-28T20:15:06Z Revisiting outcomes assessment in higher education ent://SD_ILS/0/SD_ILS:34220 2025-04-28T20:15:06Z 2025-04-28T20:15:06Z by&#160;Hernon, Peter.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip061/2005029422.html">http://www.loc.gov/catdir/toc/ecip061/2005029422.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Assessing service quality : satisfying the expectations of library customers ent://SD_ILS/0/SD_ILS:24528 2025-04-28T20:15:06Z 2025-04-28T20:15:06Z by&#160;Hernon, Peter.<br/>Format:&#160;Books<br/>Publication Date&#160;1998<br/>