Search Results for Computer service industry -- Management. - Narrowed by: 3 SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dComputer$002bservice$002bindustry$002b--$002bManagement.$0026qf$003dACCESS_LEVEL$002509Access$002bLevel$0025093$0025093$0026ps$003d300?dt=list 2025-12-08T20:44:15Z A guide to service desk concepts ent://SD_ILS/0/SD_ILS:1519 2025-12-08T20:44:15Z 2025-12-08T20:44:15Z by&#160;Knapp, Donna.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> ITIL : service management implementation and operation ent://SD_ILS/0/SD_ILS:43147 2025-12-08T20:44:15Z 2025-12-08T20:44:15Z by&#160;Shuja, Ahmad K.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Introduction to help desk concepts and skills ent://SD_ILS/0/SD_ILS:9997 2025-12-08T20:44:15Z 2025-12-08T20:44:15Z by&#160;Sanderson, Susan M.<br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2004<br/> Financial models using simulation and optimization : a step-by-step guide with Excel and Palisade's DecisionTools software ent://SD_ILS/0/SD_ILS:14300 2025-12-08T20:44:15Z 2025-12-08T20:44:15Z by&#160;Winston, Wayne L.<br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/>