Search Results for Computer service industry -- Management. - Narrowed by: 4SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dComputer$002bservice$002bindustry$002b--$002bManagement.$0026qf$003dACCESS_LEVEL$002509Access$002bLevel$0025094$0025094$0026ps$003d300?dt=list2025-12-08T16:40:42ZA guide to service desk conceptsent://SD_ILS/0/SD_ILS:15192025-12-08T16:40:42Z2025-12-08T16:40:42Zby Knapp, Donna.<br/>Format: Books<br/>Publication Date 2010<br/>ITIL : service management implementation and operationent://SD_ILS/0/SD_ILS:431472025-12-08T16:40:42Z2025-12-08T16:40:42Zby Shuja, Ahmad K.<br/>Format: Books<br/>Publication Date 2010<br/>Introduction to help desk concepts and skillsent://SD_ILS/0/SD_ILS:99972025-12-08T16:40:42Z2025-12-08T16:40:42Zby Sanderson, Susan M.<br/>Format: Electronic Resources<br/>Publication Date 2004<br/>Financial models using simulation and optimization : a step-by-step guide with Excel and Palisade's DecisionTools softwareent://SD_ILS/0/SD_ILS:143002025-12-08T16:40:42Z2025-12-08T16:40:42Zby Winston, Wayne L.<br/>Format: Books<br/>Publication Date 2000<br/>