Search Results for Computer service industry -- Vocational guidance. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dComputer$002bservice$002bindustry$002b--$002bVocational$002bguidance.$0026dt$003dlist$0026ps$003d300?dt=list 2025-05-18T06:24:25Z A guide to service desk concepts ent://SD_ILS/0/SD_ILS:13 2025-05-18T06:24:25Z 2025-05-18T06:24:25Z by&#160;Knapp, Donna, author.<br/><a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live</a><br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> A guide to customer service skills for the help desk professional ent://SD_ILS/0/SD_ILS:1464 2025-05-18T06:24:25Z 2025-05-18T06:24:25Z by&#160;Knapp, Donna.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> A guide to customer service skills for the help desk professional ent://SD_ILS/0/SD_ILS:10203 2025-05-18T06:24:25Z 2025-05-18T06:24:25Z by&#160;Knapp, Donna.<br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/>