Search Results for Computer service industry. - Narrowed by: 1:RCPTASirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dComputer$002bservice$002bindustry.$0026qf$003dAFL_LIBRARY$002509Advanced$002bSearch$002bLocation$0025091$00253ARCPTA$0025091$00253ARCPTA$0026ps$003d300?2025-05-20T08:27:17ZA guide to service desk conceptsent://SD_ILS/0/SD_ILS:132025-05-20T08:27:17Z2025-05-20T08:27:17Zby Knapp, Donna, author.<br/><a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live</a><br/>Format: Books<br/>Publication Date 2014<br/>A guide to customer service skills for the help desk professionalent://SD_ILS/0/SD_ILS:14642025-05-20T08:27:17Z2025-05-20T08:27:17Zby Knapp, Donna.<br/>Format: Books<br/>Publication Date 2011<br/>A guide to service desk conceptsent://SD_ILS/0/SD_ILS:15192025-05-20T08:27:17Z2025-05-20T08:27:17Zby Knapp, Donna.<br/>Format: Books<br/>Publication Date 2010<br/>