Search Results for Computer service industry. - Narrowed by: 2004-2005 SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dComputer$002bservice$002bindustry.$0026qf$003dPUBDATE$002509Publication$002bDate$0025092004-2005$0025092004-2005$0026ps$003d300?dt=list 2025-12-14T15:17:20Z A guide to customer service skills for the help desk professional ent://SD_ILS/0/SD_ILS:10203 2025-12-14T15:17:20Z 2025-12-14T15:17:20Z by&#160;Knapp, Donna.<br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Introduction to help desk concepts and skills ent://SD_ILS/0/SD_ILS:9997 2025-12-14T15:17:20Z 2025-12-14T15:17:20Z by&#160;Sanderson, Susan M.<br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2004<br/> Media now : understanding media culture and technology ent://SD_ILS/0/SD_ILS:16903 2025-12-14T15:17:20Z 2025-12-14T15:17:20Z by&#160;Straubhaar, Joseph D.<br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2004<br/>