Search Results for Computer technical support. - Narrowed by: 1:IIEMSA SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dComputer$002btechnical$002bsupport.$0026qf$003dAFL_LIBRARY$002509Advanced$002bSearch$002bLocation$0025091$00253AIIEMSA$0025091$00253AIIEMSA$0026ps$003d300?dt=list 2025-06-18T05:23:44Z Service support. ent://SD_ILS/0/SD_ILS:36481 2025-06-18T05:23:44Z 2025-06-18T05:23:44Z by&#160;Great Britain. Office of Government Commerce.<br/>Format:&#160;Books<br/>Publication Date&#160;2007&#160;2000<br/> Measuring ITIL : measuring, reporting and modeling the IT service management metrics that matter most to IT senior executives ent://SD_ILS/0/SD_ILS:43671 2025-06-18T05:23:44Z 2025-06-18T05:23:44Z by&#160;Steinberg, Randy A.<br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> A guide to customer service skills for the help desk professional ent://SD_ILS/0/SD_ILS:24231 2025-06-18T05:23:44Z 2025-06-18T05:23:44Z by&#160;Knapp, Donna.<br/>Format:&#160;Books<br/>Publication Date&#160;1999<br/>