Search Results for Computer technical support. - Narrowed by: Books

Search Results for Computer technical support. - Narrowed by: Books SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dComputer$002btechnical$002bsupport.$0026qf$003dFORMAT$002509Format$002509BOOK$002509Books$0026ps$003d300?dt=list 2026-03-05T12:45:11Z CompTIA A+ guide to IT technical support ent://SD_ILS/0/SD_ILS:57092 2026-03-05T12:45:11Z 2026-03-05T12:45:11Z by Pierce, Nicholas, author.<br/>Format: Books<br/>Publication Date 2022<br/> A guide to service desk concepts ent://SD_ILS/0/SD_ILS:13 2026-03-05T12:45:11Z 2026-03-05T12:45:11Z by Knapp, Donna, author.<br/><a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live</a><br/>Format: Books<br/>Publication Date 2014<br/> A guide to customer service skills for the help desk professional ent://SD_ILS/0/SD_ILS:1464 2026-03-05T12:45:11Z 2026-03-05T12:45:11Z by Knapp, Donna.<br/>Format: Books<br/>Publication Date 2011<br/> A guide to service desk concepts ent://SD_ILS/0/SD_ILS:1519 2026-03-05T12:45:11Z 2026-03-05T12:45:11Z by Knapp, Donna.<br/>Format: Books<br/>Publication Date 2010<br/> Service support. ent://SD_ILS/0/SD_ILS:36481 2026-03-05T12:45:11Z 2026-03-05T12:45:11Z by Great Britain. Office of Government Commerce.<br/>Format: Books<br/>Publication Date 2007 2000<br/> Measuring ITIL : measuring, reporting and modeling the IT service management metrics that matter most to IT senior executives ent://SD_ILS/0/SD_ILS:43671 2026-03-05T12:45:11Z 2026-03-05T12:45:11Z by Steinberg, Randy A.<br/>Format: Books<br/>Publication Date 2006<br/> A guide to customer service skills for the help desk professional ent://SD_ILS/0/SD_ILS:10203 2026-03-05T12:45:11Z 2026-03-05T12:45:11Z by Knapp, Donna.<br/>Format: Books<br/>Publication Date 2005<br/> A guide to help desk concepts ent://SD_ILS/0/SD_ILS:11975 2026-03-05T12:45:11Z 2026-03-05T12:45:11Z by Knapp, Donna.<br/>Format: Books<br/>Publication Date 2003<br/> Building & managing a world class IT help desk ent://SD_ILS/0/SD_ILS:13993 2026-03-05T12:45:11Z 2026-03-05T12:45:11Z by Wooten, Bob.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/mh023/2001273323.html">http://catdir.loc.gov/catdir/toc/mh023/2001273323.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/mh042/2001273323.html">http://catdir.loc.gov/catdir/bios/mh042/2001273323.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/description/mh024/2001273323.html">http://catdir.loc.gov/catdir/description/mh024/2001273323.html</a><br/>Format: Books<br/>Publication Date 2001<br/> A guide to customer service skills for the help desk professional ent://SD_ILS/0/SD_ILS:24231 2026-03-05T12:45:11Z 2026-03-05T12:45:11Z by Knapp, Donna.<br/>Format: Books<br/>Publication Date 1999<br/>