Search Results for Computer technical support. - Narrowed by: 2004-2005 SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dComputer$002btechnical$002bsupport.$0026qf$003dPUBDATE$002509Publication$002bDate$0025092004-2005$0025092004-2005$0026ps$003d300?dt=list 2026-03-07T09:24:00Z A guide to customer service skills for the help desk professional ent://SD_ILS/0/SD_ILS:10203 2026-03-07T09:24:00Z 2026-03-07T09:24:00Z by&#160;Knapp, Donna.<br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Introduction to help desk concepts and skills ent://SD_ILS/0/SD_ILS:9997 2026-03-07T09:24:00Z 2026-03-07T09:24:00Z by&#160;Sanderson, Susan M.<br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2004<br/>