Search Results for Concepto. - Narrowed by: Computer service industry. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dConcepto.$0026qf$003dSUBJECT$002509Subject$002509Computer$002bservice$002bindustry.$002509Computer$002bservice$002bindustry.$0026ps$003d300$0026isd$003dtrue?dt=list 2025-10-14T13:53:50Z A guide to service desk concepts ent://SD_ILS/0/SD_ILS:1519 2025-10-14T13:53:50Z 2025-10-14T13:53:50Z by&#160;Knapp, Donna.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> A guide to help desk concepts ent://SD_ILS/0/SD_ILS:11975 2025-10-14T13:53:50Z 2025-10-14T13:53:50Z by&#160;Knapp, Donna.<br/>Format:&#160;Books<br/>Publication Date&#160;2003<br/>