Search Results for Concepts. - Narrowed by: Freeland, John G. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dConcepts.$0026qf$003dAUTHOR$002509Author$002509Freeland$00252C$002bJohn$002bG.$002509Freeland$00252C$002bJohn$002bG.$0026ps$003d300?dt=list 2025-10-06T19:07:03Z Ultimate CRM handbook: strategies and concepts for ent://SD_ILS/0/SD_ILS:6587 2025-10-06T19:07:03Z 2025-10-06T19:07:03Z by&#160;Freeland, John G.<br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability ent://SD_ILS/0/SD_ILS:13034 2025-10-06T19:07:03Z 2025-10-06T19:07:03Z by&#160;Freeland, John G.<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/mh041/2002010873.html">http://catdir.loc.gov/catdir/bios/mh041/2002010873.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/description/mh031/2002010873.html">http://catdir.loc.gov/catdir/description/mh031/2002010873.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2003<br/>