Search Results for Concepts. - Narrowed by: Computer technical support.

Search Results for Concepts. - Narrowed by: Computer technical support. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dConcepts.$0026qf$003dSUBJECT$002509Subject$002509Computer$002btechnical$002bsupport.$002509Computer$002btechnical$002bsupport.$0026ps$003d300? 2025-07-18T23:19:22Z A guide to service desk concepts ent://SD_ILS/0/SD_ILS:13 2025-07-18T23:19:22Z 2025-07-18T23:19:22Z by Knapp, Donna, author.<br/><a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live</a><br/>Format: Books<br/>Publication Date 2014<br/> A guide to service desk concepts ent://SD_ILS/0/SD_ILS:1519 2025-07-18T23:19:22Z 2025-07-18T23:19:22Z by Knapp, Donna.<br/>Format: Books<br/>Publication Date 2010<br/> A guide to help desk concepts ent://SD_ILS/0/SD_ILS:11975 2025-07-18T23:19:22Z 2025-07-18T23:19:22Z by Knapp, Donna.<br/>Format: Books<br/>Publication Date 2003<br/> Introduction to help desk concepts and skills ent://SD_ILS/0/SD_ILS:9997 2025-07-18T23:19:22Z 2025-07-18T23:19:22Z by Sanderson, Susan M.<br/>Format: Electronic Resources<br/>Publication Date 2004<br/> Building & managing a world class IT help desk ent://SD_ILS/0/SD_ILS:13993 2025-07-18T23:19:22Z 2025-07-18T23:19:22Z by Wooten, Bob.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/mh023/2001273323.html">http://catdir.loc.gov/catdir/toc/mh023/2001273323.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/mh042/2001273323.html">http://catdir.loc.gov/catdir/bios/mh042/2001273323.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/description/mh024/2001273323.html">http://catdir.loc.gov/catdir/description/mh024/2001273323.html</a><br/>Format: Books<br/>Publication Date 2001<br/>