Search Results for Consumer satisfaction. - Narrowed by: 1:IIEMSASirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dConsumer$002bsatisfaction.$0026qf$003dLIBRARY$002509Library$0025091$00253AIIEMSA$0025091$00253AIIEMSA$0026ps$003d300$0026isd$003dtrue?2025-04-29T15:42:20ZMarketing strategy : the thinking involvedent://SD_ILS/0/SD_ILS:498092025-04-29T15:42:20Z2025-04-29T15:42:20Zby Hill, Mark E., 1957-<br/>Format: Books<br/>Publication Date 2013<br/>Psychological testing and assessment : an introduction to tests and measurementent://SD_ILS/0/SD_ILS:516272025-04-29T15:42:20Z2025-04-29T15:42:20Zby Cohen, Ronald Jay.<br/>Format: Books<br/>Publication Date 2013<br/>Online consumer behavior : theory and research in social media, advertising, and e-tailent://SD_ILS/0/SD_ILS:510232025-04-29T15:42:20Z2025-04-29T15:42:20Zby Close, Angeline, editor.<br/>Format: Books<br/>Publication Date 2012<br/>Product innovation toolbox : a field guide to consumer understanding and researchent://SD_ILS/0/SD_ILS:499402025-04-29T15:42:20Z2025-04-29T15:42:20Zby Beckley, Jacqueline H.<br/>Format: Books<br/>Publication Date 2012<br/>The little book of big customer satisfaction measurementent://SD_ILS/0/SD_ILS:515192025-04-29T15:42:20Z2025-04-29T15:42:20Zby Rao, Ajit, 1962-<br/>Format: Books<br/>Publication Date 2012<br/>Organizational behavior : improving performance and commitment in the workplaceent://SD_ILS/0/SD_ILS:415152025-04-29T15:42:20Z2025-04-29T15:42:20Zby Colquitt, Jason.<br/>Format: Books<br/>Publication Date 2011<br/>Customer service : career success through customer loyaltyent://SD_ILS/0/SD_ILS:420972025-04-29T15:42:20Z2025-04-29T15:42:20Zby Timm, Paul R.<br/>Format: Books<br/>Publication Date 2011<br/>Services marketing : text and cases.ent://SD_ILS/0/SD_ILS:441062025-04-29T15:42:20Z2025-04-29T15:42:20Zby Baron, Steve (J. Steve)<br/>Format: Books<br/>Publication Date 2009<br/>Organizational behavior : improving performance and commitment in the workplaceent://SD_ILS/0/SD_ILS:349152025-04-29T15:42:20Z2025-04-29T15:42:20Zby Colquitt, Jason.<br/>Format: Books<br/>Publication Date 2008<br/>The satisfied customer : winners and losers in the battle for buyer preferenceent://SD_ILS/0/SD_ILS:375162025-04-29T15:42:20Z2025-04-29T15:42:20Zby Fornell, Claes.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0720/2007024932.html">http://www.loc.gov/catdir/toc/ecip0720/2007024932.html</a><br/>Format: Books<br/>Publication Date 2007<br/>Consumer behavior : building marketing strategyent://SD_ILS/0/SD_ILS:3982025-04-29T15:42:20Z2025-04-29T15:42:20Zby Hawkins, Del I.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0668/2005054357-t.html">http://catdir.loc.gov/catdir/enhancements/fy0668/2005054357-t.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0668/2005054357-d.html">http://catdir.loc.gov/catdir/enhancements/fy0668/2005054357-d.html</a><br/>Format: Electronic Resources<br/>Publication Date 2007<br/>Amaze your customers! : creative tips on winning &amp; keeping your customersent://SD_ILS/0/SD_ILS:315262025-04-29T15:42:20Z2025-04-29T15:42:20Zby Zanetti, Daniel.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip062/2005030518.html">http://www.loc.gov/catdir/toc/ecip062/2005030518.html</a><br/>Format: Books<br/>Publication Date 2006<br/>The must-have customer : 7 steps to winning the customer you haven't gotent://SD_ILS/0/SD_ILS:320152025-04-29T15:42:20Z2025-04-29T15:42:20Zby Gordman, Robert.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0629/2005052943-b.html">http://www.loc.gov/catdir/enhancements/fy0629/2005052943-b.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0629/2005052943-d.html">http://www.loc.gov/catdir/enhancements/fy0629/2005052943-d.html</a><br/>Format: Books<br/>Publication Date 2006<br/>The solution-centric organizationent://SD_ILS/0/SD_ILS:329602025-04-29T15:42:20Z2025-04-29T15:42:20Zby Eades, Keith M.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0632/2006008289-b.html">http://www.loc.gov/catdir/enhancements/fy0632/2006008289-b.html</a>
Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0632/2006008289-d.html">http://www.loc.gov/catdir/enhancements/fy0632/2006008289-d.html</a>
Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0610/2006008289.html">http://www.loc.gov/catdir/toc/ecip0610/2006008289.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Handbook of customer satisfaction and loyalty measurementent://SD_ILS/0/SD_ILS:334372025-04-29T15:42:20Z2025-04-29T15:42:20Zby Hill, Nigel, 1952-<br/>Format: Books<br/>Publication Date 2006<br/>The working world for young adults. Customer service an attitude not an occupationent://SD_ILS/0/SD_ILS:440372025-04-29T15:42:20Z2025-04-29T15:42:20Zby Dieffenbach, Michael.<br/>Format: Video disc<br/>Publication Date 2006<br/>Marketing managementent://SD_ILS/0/SD_ILS:160932025-04-29T15:42:20Z2025-04-29T15:42:20Zby Kotler, Philip.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html">http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
Inhaltsverzeichnis <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA</a><br/>Format: Books<br/>Publication Date 2006<br/>Revolutionize your customer experience / Colin Shaw.ent://SD_ILS/0/SD_ILS:294442025-04-29T15:42:20Z2025-04-29T15:42:20Zby Shaw, Colin, 1928-<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol059/2004056536.html">http://www.loc.gov/catdir/bios/hol059/2004056536.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/hol054/2004056536.html">http://www.loc.gov/catdir/description/hol054/2004056536.html</a>
Table of contents <a href="http://www.loc.gov/catdir/toc/hol052/2004056536.html">http://www.loc.gov/catdir/toc/hol052/2004056536.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Researching customer satisfaction &amp; loyalty : how to find out what people really thinkent://SD_ILS/0/SD_ILS:334352025-04-29T15:42:20Z2025-04-29T15:42:20Zby Szwarc, Paul.<br/>Format: Books<br/>Publication Date 2005<br/>Building great customer experiencesent://SD_ILS/0/SD_ILS:440582025-04-29T15:42:20Z2025-04-29T15:42:20Zby Shaw, Colin, 1958-<br/>Format: Books<br/>Publication Date 2005<br/>Consumersent://SD_ILS/0/SD_ILS:165512025-04-29T15:42:20Z2025-04-29T15:42:20Zby Arnould, Eric J.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/mh031/2002041065.html">http://catdir.loc.gov/catdir/toc/mh031/2002041065.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/description/mh031/2002041065.html">http://catdir.loc.gov/catdir/description/mh031/2002041065.html</a><br/>Format: Books<br/>Publication Date 2004<br/>Mass affluence : seven new rules of marketing to today's consumerent://SD_ILS/0/SD_ILS:292662025-04-29T15:42:20Z2025-04-29T15:42:20Zby Nunes, Paul, 1963-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip0415/2004002471.html">http://www.loc.gov/catdir/toc/ecip0415/2004002471.html</a><br/>Format: Books<br/>Publication Date 2004<br/>Customer behaviour : consumer behaviour and beyondent://SD_ILS/0/SD_ILS:278512025-04-29T15:42:20Z2025-04-29T15:42:20Zby Widing, Robert E.<br/>Format: Books<br/>Publication Date 2003<br/>Marketing : connecting with customersent://SD_ILS/0/SD_ILS:255262025-04-29T15:42:20Z2025-04-29T15:42:20Zby Harrell, Gilbert D.<br/>Format: Books<br/>Publication Date 2002<br/>Consumer behaviour : implications for marketing strategyent://SD_ILS/0/SD_ILS:270622025-04-29T15:42:20Z2025-04-29T15:42:20Zby Neal, Cathy M.<br/>Format: Books<br/>Publication Date 2002<br/>The agenda : what every business must do to dominate the decadeent://SD_ILS/0/SD_ILS:246412025-04-29T15:42:20Z2025-04-29T15:42:20Zby Hammer, Michael, 1948-<br/>Format: Books<br/>Publication Date 2001<br/>The loyalty effect : the hidden force behind growth, profits, and lasting valueent://SD_ILS/0/SD_ILS:269982025-04-29T15:42:20Z2025-04-29T15:42:20Zby Reichheld, Frederick F.<br/>Format: Books<br/>Publication Date 2001 1996<br/>Emotion marketing : the Hallmark way of winning customers for lifeent://SD_ILS/0/SD_ILS:316402025-04-29T15:42:20Z2025-04-29T15:42:20Zby Robinette, Scott.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/bios/mh041/00065374.html">http://www.loc.gov/catdir/bios/mh041/00065374.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/mh021/00065374.html">http://www.loc.gov/catdir/description/mh021/00065374.html</a>
Table of contents <a href="http://www.loc.gov/catdir/toc/mh021/00065374.html">http://www.loc.gov/catdir/toc/mh021/00065374.html</a><br/>Format: Books<br/>Publication Date 2001<br/>Psychology and work today : an introduction to industrial and organizational psychologyent://SD_ILS/0/SD_ILS:251482025-04-29T15:42:20Z2025-04-29T15:42:20Zby Schultz, Duane P.<br/>Format: Books<br/>Publication Date 1998<br/>