Search Results for Consumer satisfaction. - Narrowed by: Customer relations.

Search Results for Consumer satisfaction. - Narrowed by: Customer relations. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dConsumer$002bsatisfaction.$0026qf$003dSUBJECT$002509Subject$002509Customer$002brelations.$002509Customer$002brelations.$0026ps$003d300?dt=list 2025-10-07T07:21:25Z Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization ent://SD_ILS/0/SD_ILS:57591 2025-10-07T07:21:25Z 2025-10-07T07:21:25Z by Crutcher, C. William, author.<br/>Format: Books<br/>Publication Date 2014<br/> Customer service : career success through customer loyalty ent://SD_ILS/0/SD_ILS:42097 2025-10-07T07:21:25Z 2025-10-07T07:21:25Z by Timm, Paul R.<br/>Format: Books<br/>Publication Date 2011<br/> The satisfied customer : winners and losers in the battle for buyer preference ent://SD_ILS/0/SD_ILS:37516 2025-10-07T07:21:25Z 2025-10-07T07:21:25Z by Fornell, Claes.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0720/2007024932.html">http://www.loc.gov/catdir/toc/ecip0720/2007024932.html</a><br/>Format: Books<br/>Publication Date 2007<br/> Handbook of customer satisfaction and loyalty measurement ent://SD_ILS/0/SD_ILS:33437 2025-10-07T07:21:25Z 2025-10-07T07:21:25Z by Hill, Nigel, 1952-<br/>Format: Books<br/>Publication Date 2006<br/> The working world for young adults. Customer service an attitude not an occupation ent://SD_ILS/0/SD_ILS:44037 2025-10-07T07:21:25Z 2025-10-07T07:21:25Z by Dieffenbach, Michael.<br/>Format: Video disc<br/>Publication Date 2006<br/> Passionate and profitable : why customer strategies fail and ten steps to do them right ent://SD_ILS/0/SD_ILS:32812 2025-10-07T07:21:25Z 2025-10-07T07:21:25Z by Arussy, Lior.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html">http://www.loc.gov/catdir/enhancements/fy0617/2004022230-b.html</a> Publisher description <a href="http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html">http://www.loc.gov/catdir/enhancements/fy0617/2004022230-d.html</a> Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip051/2004022230.html">http://www.loc.gov/catdir/toc/ecip051/2004022230.html</a><br/>Format: Books<br/>Publication Date 2005<br/> Revolutionize your customer experience / Colin Shaw. ent://SD_ILS/0/SD_ILS:29444 2025-10-07T07:21:25Z 2025-10-07T07:21:25Z by Shaw, Colin, 1928-<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/bios/hol059/2004056536.html">http://www.loc.gov/catdir/bios/hol059/2004056536.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/hol054/2004056536.html">http://www.loc.gov/catdir/description/hol054/2004056536.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/hol052/2004056536.html">http://www.loc.gov/catdir/toc/hol052/2004056536.html</a><br/>Format: Books<br/>Publication Date 2005<br/> Building great customer experiences ent://SD_ILS/0/SD_ILS:44058 2025-10-07T07:21:25Z 2025-10-07T07:21:25Z by Shaw, Colin, 1958-<br/>Format: Books<br/>Publication Date 2005<br/> Who stole my customer?? : winning strategies for creating and sustaining customer loyalty ent://SD_ILS/0/SD_ILS:21336 2025-10-07T07:21:25Z 2025-10-07T07:21:25Z by Thompson, Harvey.<br/>Format: Books<br/>Publication Date 2004<br/> Emotion marketing : the Hallmark way of winning customers for life ent://SD_ILS/0/SD_ILS:31640 2025-10-07T07:21:25Z 2025-10-07T07:21:25Z by Robinette, Scott.<br/>Contributor biographical information <a href="http://www.loc.gov/catdir/bios/mh041/00065374.html">http://www.loc.gov/catdir/bios/mh041/00065374.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/mh021/00065374.html">http://www.loc.gov/catdir/description/mh021/00065374.html</a> Table of contents <a href="http://www.loc.gov/catdir/toc/mh021/00065374.html">http://www.loc.gov/catdir/toc/mh021/00065374.html</a><br/>Format: Books<br/>Publication Date 2001<br/> The loyalty effect : the hidden force behind growth, profits, and lasting value ent://SD_ILS/0/SD_ILS:26998 2025-10-07T07:21:25Z 2025-10-07T07:21:25Z by Reichheld, Frederick F.<br/>Format: Books<br/>Publication Date 2001 1996<br/> Aftermarketing : how to keep customers for life through relationship marketing ent://SD_ILS/0/SD_ILS:174 2025-10-07T07:21:25Z 2025-10-07T07:21:25Z by Vavra, Terry G.<br/>Format: Books<br/>Publication Date 1995<br/>