Search Results for Customer relations. - Narrowed by: VC SandtonSirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002brelations.$0026qf$003dAFL_LIBRARY$002509Advanced$002bSearch$002bLocation$0025091$00253AVCSD$002509VC$002bSandton$0026ps$003d300?dt=list2025-10-05T06:49:54ZEffective business communication in organisations : preparing messages that communicateent://SD_ILS/0/SD_ILS:872025-10-05T06:49:54Z2025-10-05T06:49:54Zby Fielding, M. L. (Michael L.), author.<br/>EBSCO <a href="http://search.ebscohost.com.ezproxy.iielearn.ac.za/login.aspx?direct=true&db=nlebk&AN=706997&site=ehost-live">http://search.ebscohost.com.ezproxy.iielearn.ac.za/login.aspx?direct=true&db=nlebk&AN=706997&site=ehost-live</a><br/>Format: Books<br/>Publication Date 2014<br/>Principles of marketingent://SD_ILS/0/SD_ILS:3212025-10-05T06:49:54Z2025-10-05T06:49:54Zby Kotler, Philip (Philip J.), 1931-<br/>Format: Books<br/>Publication Date 2014 2013<br/>Effective business communication in organisations : preparing messages that communicateent://SD_ILS/0/SD_ILS:575892025-10-05T06:49:54Z2025-10-05T06:49:54Zby Fielding, M. L. (Michael L.), author.<br/>EBSCO <a href="https://ezproxy.iielearn.ac.za/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=3641516&site=ehost-live&scope=site">https://ezproxy.iielearn.ac.za/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=3641516&site=ehost-live&scope=site</a><br/>Format: Books<br/>Publication Date 2014<br/>Relationship marketing and customer relationship managementent://SD_ILS/0/SD_ILS:176412025-10-05T06:49:54Z2025-10-05T06:49:54Zby Berndt, Adele.<br/>Format: Books<br/>Publication Date 2012<br/>The IABC handbook of organizational communication : a guide to internal communication, public relations, marketing, and leadershipent://SD_ILS/0/SD_ILS:9232025-10-05T06:49:54Z2025-10-05T06:49:54Zby Gillis, Tamara L.<br/>Inhaltsverzeichnis <a href="http://www.gbv.de/dms/zbw/644625775.pdf">Inhaltsverzeichnis</a><br/>Format: Books<br/>Publication Date 2011<br/>Public relations strategyent://SD_ILS/0/SD_ILS:99252025-10-05T06:49:54Z2025-10-05T06:49:54Zby Oliver, Sandra.<br/>EBSCO <a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=301107&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=301107&site=ehost-live</a>
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ebrary <a href="http://site.ebrary.com/id/10364972">http://site.ebrary.com/id/10364972</a><br/>Format: Books<br/>Publication Date 2010<br/>Relationship sellingent://SD_ILS/0/SD_ILS:201012025-10-05T06:49:54Z2025-10-05T06:49:54Zby Johnston, Mark W.<br/>Format: Books<br/>Publication Date 2010<br/>Hospitality and travel marketingent://SD_ILS/0/SD_ILS:22582025-10-05T06:49:54Z2025-10-05T06:49:54Zby Morrison, Alastair M.<br/>Format: Books<br/>Publication Date 2010<br/>Principles of marketingent://SD_ILS/0/SD_ILS:163902025-10-05T06:49:54Z2025-10-05T06:49:54Zby Kotler, Philip.<br/>Format: Books<br/>Publication Date 2010<br/>Integrated marketing communicationsent://SD_ILS/0/SD_ILS:156072025-10-05T06:49:54Z2025-10-05T06:49:54Zby Ouwersloot, Hans.<br/>Format: Books<br/>Publication Date 2008<br/>Relationship marketing and customer relationship managementent://SD_ILS/0/SD_ILS:167002025-10-05T06:49:54Z2025-10-05T06:49:54Zby Brink, A. (Annekie)<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=017996959&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA">Klappentext</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=017996959&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=017996959&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format: Books<br/>Publication Date 2008<br/>Marketing managementent://SD_ILS/0/SD_ILS:160932025-10-05T06:49:54Z2025-10-05T06:49:54Zby Kotler, Philip.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html">http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html</a>
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Inhaltsverzeichnis <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA</a><br/>Format: Books<br/>Publication Date 2006<br/>Marketing for hospitality and tourisment://SD_ILS/0/SD_ILS:167042025-10-05T06:49:54Z2025-10-05T06:49:54Zby Kotler, Philip.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0513/2005015341.html">http://catdir.loc.gov/catdir/toc/ecip0513/2005015341.html</a>
Table of contents <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=2227800&custom_att_2=simple_viewer">http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=2227800&custom_att_2=simple_viewer</a><br/>Format: Books<br/>Publication Date 2006<br/>ProfitBrand : how to increase the profitability, accountability & sustainability of brandsent://SD_ILS/0/SD_ILS:117012025-10-05T06:49:54Z2025-10-05T06:49:54Zby Wreden, Nick.<br/>ebrary <a href="http://site.ebrary.com/id/10096170">http://site.ebrary.com/id/10096170</a>
Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html">http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html">http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html">http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html</a><br/>Format: Books<br/>Publication Date 2005<br/>Dealing with the customer from hell : a survival guideent://SD_ILS/0/SD_ILS:117512025-10-05T06:49:54Z2025-10-05T06:49:54Zby Belding, Shaun.<br/>Format: Books<br/>Publication Date 2005 2004<br/>Marketing for tourisment://SD_ILS/0/SD_ILS:21032025-10-05T06:49:54Z2025-10-05T06:49:54Zby Holloway, J. Christopher.<br/>Format: Books<br/>Publication Date 2004<br/>Customer relationship management & customer serviceent://SD_ILS/0/SD_ILS:167012025-10-05T06:49:54Z2025-10-05T06:49:54Zby Brink, A. (Annekie)<br/>Format: Books<br/>Publication Date 2004<br/>Performance Research Associates' Delivering knock your socks off service.ent://SD_ILS/0/SD_ILS:123212025-10-05T06:49:54Z2025-10-05T06:49:54Zby Zemke, Ron.<br/>Format: Books<br/>Publication Date 2003<br/>The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitabilityent://SD_ILS/0/SD_ILS:130342025-10-05T06:49:54Z2025-10-05T06:49:54Zby Freeland, John G.<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/mh041/2002010873.html">http://catdir.loc.gov/catdir/bios/mh041/2002010873.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/description/mh031/2002010873.html">http://catdir.loc.gov/catdir/description/mh031/2002010873.html</a><br/>Format: Books<br/>Publication Date 2003<br/>Buyer behaviour : a multi-cultural approachent://SD_ILS/0/SD_ILS:156782025-10-05T06:49:54Z2025-10-05T06:49:54Zby Du Plessis, P. J. (Phillipus Jacobus), 1943-<br/>Format: Books<br/>Publication Date 2003<br/>How to measure human resources managementent://SD_ILS/0/SD_ILS:173802025-10-05T06:49:54Z2025-10-05T06:49:54Zby Fitz-enz, Jac.<br/>Table of contents <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=734587">http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=734587</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/mh041/2001056212.html">http://catdir.loc.gov/catdir/bios/mh041/2001056212.html</a><br/>Format: Books<br/>Publication Date 2002<br/>Internet marketing : readings and online resourcesent://SD_ILS/0/SD_ILS:106642025-10-05T06:49:54Z2025-10-05T06:49:54Zby Richardson, Paul, 1962-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/mh021/00056868.html">http://catdir.loc.gov/catdir/toc/mh021/00056868.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/description/mh021/00056868.html">http://catdir.loc.gov/catdir/description/mh021/00056868.html</a><br/>Format: Books<br/>Publication Date 2001<br/>E-business & e-commerce : how to programent://SD_ILS/0/SD_ILS:127282025-10-05T06:49:54Z2025-10-05T06:49:54Zby Deitel, Harvey M., 1945-<br/>Format: Books<br/>Publication Date 2001<br/>Principles of marketingent://SD_ILS/0/SD_ILS:169922025-10-05T06:49:54Z2025-10-05T06:49:54Zby Kotler, Philip.<br/>Format: Electronic Resources<br/>Publication Date 2001<br/>Call centre effectivenessent://SD_ILS/0/SD_ILS:41902025-10-05T06:49:54Z2025-10-05T06:49:54Zby Els, Lien.<br/>Format: Books<br/>Publication Date 2000<br/>The psychology of customer serviceent://SD_ILS/0/SD_ILS:134802025-10-05T06:49:54Z2025-10-05T06:49:54Zby Jude, Brian.<br/>Format: Books<br/>Publication Date 1998 1990<br/>Aftermarketing : how to keep customers for life through relationship marketingent://SD_ILS/0/SD_ILS:1742025-10-05T06:49:54Z2025-10-05T06:49:54Zby Vavra, Terry G.<br/>Format: Books<br/>Publication Date 1995<br/>