Search Results for Customer relations. - Narrowed by: VC Sandton SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002brelations.$0026qf$003dAFL_LIBRARY$002509Advanced$002bSearch$002bLocation$0025091$00253AVCSD$002509VC$002bSandton$0026ps$003d300?dt=list 2025-10-05T06:49:54Z Effective business communication in organisations : preparing messages that communicate ent://SD_ILS/0/SD_ILS:87 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Fielding, M. L. (Michael L.), author.<br/>EBSCO <a href="http://search.ebscohost.com.ezproxy.iielearn.ac.za/login.aspx?direct=true&db=nlebk&AN=706997&site=ehost-live">http://search.ebscohost.com.ezproxy.iielearn.ac.za/login.aspx?direct=true&db=nlebk&AN=706997&site=ehost-live</a><br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> Principles of marketing ent://SD_ILS/0/SD_ILS:321 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Kotler, Philip (Philip J.), 1931-<br/>Format:&#160;Books<br/>Publication Date&#160;2014&#160;2013<br/> Effective business communication in organisations : preparing messages that communicate ent://SD_ILS/0/SD_ILS:57589 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Fielding, M. L. (Michael L.), author.<br/>EBSCO <a href="https://ezproxy.iielearn.ac.za/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=3641516&site=ehost-live&scope=site">https://ezproxy.iielearn.ac.za/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=3641516&site=ehost-live&scope=site</a><br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> Relationship marketing and customer relationship management ent://SD_ILS/0/SD_ILS:17641 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Berndt, Adele.<br/>Format:&#160;Books<br/>Publication Date&#160;2012<br/> The IABC handbook of organizational communication : a guide to internal communication, public relations, marketing, and leadership ent://SD_ILS/0/SD_ILS:923 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Gillis, Tamara L.<br/>Inhaltsverzeichnis <a href="http://www.gbv.de/dms/zbw/644625775.pdf">Inhaltsverzeichnis</a><br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Public relations strategy ent://SD_ILS/0/SD_ILS:9925 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Oliver, Sandra.<br/>EBSCO <a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=301107&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=301107&site=ehost-live</a> 123Library <a href="http://www.123library.org/book_details/?id=98917">http://www.123library.org/book_details/?id=98917</a> Dawsonera <a href="http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780749458652">http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780749458652</a> Ebook Library <a href="http://public.eblib.com/choice/publicfullrecord.aspx?p=480545">http://public.eblib.com/choice/publicfullrecord.aspx?p=480545</a> ebrary <a href="http://site.ebrary.com/id/10364972">http://site.ebrary.com/id/10364972</a><br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Relationship selling ent://SD_ILS/0/SD_ILS:20101 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Johnston, Mark W.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Hospitality and travel marketing ent://SD_ILS/0/SD_ILS:2258 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Morrison, Alastair M.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Principles of marketing ent://SD_ILS/0/SD_ILS:16390 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Kotler, Philip.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Integrated marketing communications ent://SD_ILS/0/SD_ILS:15607 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Ouwersloot, Hans.<br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> Relationship marketing and customer relationship management ent://SD_ILS/0/SD_ILS:16700 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Brink, A. (Annekie)<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=017996959&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA">Klappentext</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=017996959&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=017996959&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format:&#160;Books<br/>Publication Date&#160;2008<br/> Marketing management ent://SD_ILS/0/SD_ILS:16093 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Kotler, Philip.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html">http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Inhaltsverzeichnis <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Marketing for hospitality and tourism ent://SD_ILS/0/SD_ILS:16704 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Kotler, Philip.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0513/2005015341.html">http://catdir.loc.gov/catdir/toc/ecip0513/2005015341.html</a> Table of contents <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=2227800&custom_att_2=simple_viewer">http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=2227800&custom_att_2=simple_viewer</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> ProfitBrand : how to increase the profitability, accountability &amp; sustainability of brands ent://SD_ILS/0/SD_ILS:11701 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Wreden, Nick.<br/>ebrary <a href="http://site.ebrary.com/id/10096170">http://site.ebrary.com/id/10096170</a> Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html">http://catdir.loc.gov/catdir/toc/ecip056/2005001872.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html">http://catdir.loc.gov/catdir/enhancements/fy0912/2005001872-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html">http://catdir.loc.gov/catdir/enhancements/fy0715/2005001872-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2005<br/> Dealing with the customer from hell : a survival guide ent://SD_ILS/0/SD_ILS:11751 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Belding, Shaun.<br/>Format:&#160;Books<br/>Publication Date&#160;2005&#160;2004<br/> Marketing for tourism ent://SD_ILS/0/SD_ILS:2103 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Holloway, J. Christopher.<br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Customer relationship management &amp; customer service ent://SD_ILS/0/SD_ILS:16701 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Brink, A. (Annekie)<br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Performance Research Associates' Delivering knock your socks off service. ent://SD_ILS/0/SD_ILS:12321 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Zemke, Ron.<br/>Format:&#160;Books<br/>Publication Date&#160;2003<br/> The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability ent://SD_ILS/0/SD_ILS:13034 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Freeland, John G.<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/mh041/2002010873.html">http://catdir.loc.gov/catdir/bios/mh041/2002010873.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/description/mh031/2002010873.html">http://catdir.loc.gov/catdir/description/mh031/2002010873.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2003<br/> Buyer behaviour : a multi-cultural approach ent://SD_ILS/0/SD_ILS:15678 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Du Plessis, P. J. (Phillipus Jacobus), 1943-<br/>Format:&#160;Books<br/>Publication Date&#160;2003<br/> How to measure human resources management ent://SD_ILS/0/SD_ILS:17380 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Fitz-enz, Jac.<br/>Table of contents <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=734587">http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=734587</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/mh041/2001056212.html">http://catdir.loc.gov/catdir/bios/mh041/2001056212.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> Internet marketing : readings and online resources ent://SD_ILS/0/SD_ILS:10664 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Richardson, Paul, 1962-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/mh021/00056868.html">http://catdir.loc.gov/catdir/toc/mh021/00056868.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/description/mh021/00056868.html">http://catdir.loc.gov/catdir/description/mh021/00056868.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2001<br/> E-business &amp; e-commerce : how to program ent://SD_ILS/0/SD_ILS:12728 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Deitel, Harvey M., 1945-<br/>Format:&#160;Books<br/>Publication Date&#160;2001<br/> Principles of marketing ent://SD_ILS/0/SD_ILS:16992 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Kotler, Philip.<br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2001<br/> Call centre effectiveness ent://SD_ILS/0/SD_ILS:4190 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Els, Lien.<br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/> The psychology of customer service ent://SD_ILS/0/SD_ILS:13480 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Jude, Brian.<br/>Format:&#160;Books<br/>Publication Date&#160;1998&#160;1990<br/> Aftermarketing : how to keep customers for life through relationship marketing ent://SD_ILS/0/SD_ILS:174 2025-10-05T06:49:54Z 2025-10-05T06:49:54Z by&#160;Vavra, Terry G.<br/>Format:&#160;Books<br/>Publication Date&#160;1995<br/>