Search Results for Customer relations. - Narrowed by: Consumers' preferences. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002brelations.$0026qf$003dSUBJECT$002509Subject$002509Consumers$002527$002bpreferences.$002509Consumers$002527$002bpreferences.$0026ps$003d300?dt=list 2025-10-05T07:18:05Z Managing customer relationships : a strategic framework ent://SD_ILS/0/SD_ILS:49408 2025-10-05T07:18:05Z 2025-10-05T07:18:05Z by&#160;Peppers, Don.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> The satisfied customer : winners and losers in the battle for buyer preference ent://SD_ILS/0/SD_ILS:37516 2025-10-05T07:18:05Z 2025-10-05T07:18:05Z by&#160;Fornell, Claes.<br/>Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0720/2007024932.html">http://www.loc.gov/catdir/toc/ecip0720/2007024932.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2007<br/>