Search Results for Customer services -- Evaluation.SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices$002b--$002bEvaluation.$0026ps$003d300?dt=list2025-10-06T22:26:08ZHospitality and travel marketingent://SD_ILS/0/SD_ILS:22582025-10-06T22:26:08Z2025-10-06T22:26:08Zby Morrison, Alastair M.<br/>Format: Books<br/>Publication Date 2010<br/>Sourcing and supply chain managementent://SD_ILS/0/SD_ILS:472722025-10-06T22:26:08Z2025-10-06T22:26:08Zby Handfield, Robert B.<br/>Format: Books<br/>Publication Date 2009<br/>Accounting and financial management : developments in the international hospitality industryent://SD_ILS/0/SD_ILS:98912025-10-06T22:26:08Z2025-10-06T22:26:08Zby Harris, Peter J. (Peter James), 1944-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/fy0611/2006296416.html">http://catdir.loc.gov/catdir/toc/fy0611/2006296416.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0805/2006296416-d.html">http://catdir.loc.gov/catdir/enhancements/fy0805/2006296416-d.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Managing service operations : design and implementationent://SD_ILS/0/SD_ILS:575902025-10-06T22:26:08Z2025-10-06T22:26:08Zby Hollins, Bill.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-t.html">http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-t.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html">http://catdir.loc.gov/catdir/enhancements/fy0666/2006927097-d.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Clued in : how to keep customers coming back again and againent://SD_ILS/0/SD_ILS:283322025-10-06T22:26:08Z2025-10-06T22:26:08Zby Carbone, Lewis P.<br/>Format: Books<br/>Publication Date 2004<br/>Bottom-line call center management : creating a culture of accountability and excellent customer serviceent://SD_ILS/0/SD_ILS:328952025-10-06T22:26:08Z2025-10-06T22:26:08Zby Butler, David L. (David Lawrence)<br/>Format: Books<br/>Publication Date 2004<br/>Hospitality and travel marketingent://SD_ILS/0/SD_ILS:127532025-10-06T22:26:08Z2025-10-06T22:26:08Zby Morrison, Alastair M.<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html</a>
Table of contents only <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html</a><br/>Format: Books<br/>Publication Date 2002<br/>Monitoring, measuring, and managing customer serviceent://SD_ILS/0/SD_ILS:271352025-10-06T22:26:08Z2025-10-06T22:26:08Zby Goodman, Gary S.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/wiley021/00025368.html">http://www.loc.gov/catdir/toc/wiley021/00025368.html</a>
Publisher description <a href="http://www.loc.gov/catdir/description/wiley037/00025368.html">http://www.loc.gov/catdir/description/wiley037/00025368.html</a><br/>Format: Books<br/>Publication Date 2000<br/>Assessing service quality : satisfying the expectations of library customersent://SD_ILS/0/SD_ILS:245282025-10-06T22:26:08Z2025-10-06T22:26:08Zby Hernon, Peter.<br/>Format: Books<br/>Publication Date 1998<br/>