Search Results for Customer services -- Handbooks, manuals, etc.

Search Results for Customer services -- Handbooks, manuals, etc. SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices$002b--$002bHandbooks$00252C$002bmanuals$00252C$002betc.$0026ps$003d300?dt=list 2025-10-10T06:54:36Z A guide to service desk concepts ent://SD_ILS/0/SD_ILS:13 2025-10-10T06:54:36Z 2025-10-10T06:54:36Z by Knapp, Donna, author.<br/><a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=2281846&site=ehost-live</a><br/>Format: Books<br/>Publication Date 2014<br/> A guide to customer service skills for the help desk professional ent://SD_ILS/0/SD_ILS:1464 2025-10-10T06:54:36Z 2025-10-10T06:54:36Z by Knapp, Donna.<br/>Format: Books<br/>Publication Date 2011<br/> Customer service from the inside out made easy ent://SD_ILS/0/SD_ILS:32122 2025-10-10T06:54:36Z 2025-10-10T06:54:36Z by Levesque, Paul, 1947-<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/ecip063/2005032807.html">http://www.loc.gov/catdir/toc/ecip063/2005032807.html</a><br/>Format: Books<br/>Publication Date 2006<br/> A guide to customer service skills for the help desk professional ent://SD_ILS/0/SD_ILS:10203 2025-10-10T06:54:36Z 2025-10-10T06:54:36Z by Knapp, Donna.<br/>Format: Books<br/>Publication Date 2005<br/> The firm of the future : a guide for accountants, lawyers, and other professional services ent://SD_ILS/0/SD_ILS:27543 2025-10-10T06:54:36Z 2025-10-10T06:54:36Z by Dunn, Paul.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/wiley031/2002153131.html">http://www.loc.gov/catdir/toc/wiley031/2002153131.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/wiley039/2002153131.html">http://www.loc.gov/catdir/description/wiley039/2002153131.html</a><br/>Format: Books<br/>Publication Date 2003<br/> Monitoring, measuring, and managing customer service ent://SD_ILS/0/SD_ILS:27135 2025-10-10T06:54:36Z 2025-10-10T06:54:36Z by Goodman, Gary S.<br/>Table of contents <a href="http://www.loc.gov/catdir/toc/wiley021/00025368.html">http://www.loc.gov/catdir/toc/wiley021/00025368.html</a> Publisher description <a href="http://www.loc.gov/catdir/description/wiley037/00025368.html">http://www.loc.gov/catdir/description/wiley037/00025368.html</a><br/>Format: Books<br/>Publication Date 2000<br/>