Search Results for Customer services -- Management - Narrowed by: 0 SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices$002b--$002bManagement$0026qf$003dCHILD_AVAILABLE$002509Item$002bAvailable$0025090$0025090$0026ps$003d300? 2025-05-19T20:01:08Z Relationship marketing and customer relationship management ent://SD_ILS/0/SD_ILS:57625 2025-05-19T20:01:08Z 2025-05-19T20:01:08Z by&#160;Roberts-Lombard, Mornay, editor.<br/>Format:&#160;Books<br/>Publication Date&#160;2024<br/> Marketing management : a South African perspective ent://SD_ILS/0/SD_ILS:57955 2025-05-19T20:01:08Z 2025-05-19T20:01:08Z by&#160;Cant, M. C. (Michael Colin), 1957- editor.<br/>Format:&#160;Books<br/>Publication Date&#160;2024<br/> Relationship marketing and customer relationship management ent://SD_ILS/0/SD_ILS:22448 2025-05-19T20:01:08Z 2025-05-19T20:01:08Z by&#160;Roberts-Lombard, Mornay, editor.<br/>Format:&#160;Books<br/>Publication Date&#160;2018<br/> Customer service management : a holistic approach ent://SD_ILS/0/SD_ILS:15233 2025-05-19T20:01:08Z 2025-05-19T20:01:08Z by&#160;Engelbrecht, Eugene.<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> Introduction to marketing ent://SD_ILS/0/SD_ILS:22812 2025-05-19T20:01:08Z 2025-05-19T20:01:08Z by&#160;McDaniel, Carl, Jr., 1941-<br/>Format:&#160;Books<br/>Publication Date&#160;2011<br/> The call centre training handbook : a complete guide to learning &amp; development in contact centres ent://SD_ILS/0/SD_ILS:6027 2025-05-19T20:01:08Z 2025-05-19T20:01:08Z by&#160;Wilson, John P. (John Peter), 1955 August 11-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2009<br/> Services marketing : a contemporary approach ent://SD_ILS/0/SD_ILS:22800 2025-05-19T20:01:08Z 2025-05-19T20:01:08Z by&#160;Boshoff, Christo.<br/>Format:&#160;Books<br/>Publication Date&#160;2009<br/> Principles of marketing ent://SD_ILS/0/SD_ILS:16735 2025-05-19T20:01:08Z 2025-05-19T20:01:08Z by&#160;Kotler, Philip.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip055/2004029593.html">http://catdir.loc.gov/catdir/toc/ecip055/2004029593.html</a> Table of contents <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=1618996">http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=1618996</a> <a href="http://www.prenhall.com">http://www.prenhall.com</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Introduction to help desk concepts and skills ent://SD_ILS/0/SD_ILS:9997 2025-05-19T20:01:08Z 2025-05-19T20:01:08Z by&#160;Sanderson, Susan M.<br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2004<br/>