Search Results for Customer services -- Management - Narrowed by: 0SirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices$002b--$002bManagement$0026qf$003dCHILD_AVAILABLE$002509Item$002bAvailable$0025090$0025090$0026ps$003d300?2025-05-19T20:01:08ZRelationship marketing and customer relationship managementent://SD_ILS/0/SD_ILS:576252025-05-19T20:01:08Z2025-05-19T20:01:08Zby Roberts-Lombard, Mornay, editor.<br/>Format: Books<br/>Publication Date 2024<br/>Marketing management : a South African perspectiveent://SD_ILS/0/SD_ILS:579552025-05-19T20:01:08Z2025-05-19T20:01:08Zby Cant, M. C. (Michael Colin), 1957- editor.<br/>Format: Books<br/>Publication Date 2024<br/>Relationship marketing and customer relationship managementent://SD_ILS/0/SD_ILS:224482025-05-19T20:01:08Z2025-05-19T20:01:08Zby Roberts-Lombard, Mornay, editor.<br/>Format: Books<br/>Publication Date 2018<br/>Customer service management : a holistic approachent://SD_ILS/0/SD_ILS:152332025-05-19T20:01:08Z2025-05-19T20:01:08Zby Engelbrecht, Eugene.<br/>Format: Books<br/>Publication Date 2011<br/>Introduction to marketingent://SD_ILS/0/SD_ILS:228122025-05-19T20:01:08Z2025-05-19T20:01:08Zby McDaniel, Carl, Jr., 1941-<br/>Format: Books<br/>Publication Date 2011<br/>The call centre training handbook : a complete guide to learning & development in contact centresent://SD_ILS/0/SD_ILS:60272025-05-19T20:01:08Z2025-05-19T20:01:08Zby Wilson, John P. (John Peter), 1955 August 11-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-t.html</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html">http://catdir.loc.gov/catdir/enhancements/fy0906/2008031241-d.html</a><br/>Format: Books<br/>Publication Date 2009<br/>Services marketing : a contemporary approachent://SD_ILS/0/SD_ILS:228002025-05-19T20:01:08Z2025-05-19T20:01:08Zby Boshoff, Christo.<br/>Format: Books<br/>Publication Date 2009<br/>Principles of marketingent://SD_ILS/0/SD_ILS:167352025-05-19T20:01:08Z2025-05-19T20:01:08Zby Kotler, Philip.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip055/2004029593.html">http://catdir.loc.gov/catdir/toc/ecip055/2004029593.html</a>
Table of contents <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=1618996">http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=1618996</a>
<a href="http://www.prenhall.com">http://www.prenhall.com</a><br/>Format: Books<br/>Publication Date 2006<br/>Introduction to help desk concepts and skillsent://SD_ILS/0/SD_ILS:99972025-05-19T20:01:08Z2025-05-19T20:01:08Zby Sanderson, Susan M.<br/>Format: Electronic Resources<br/>Publication Date 2004<br/>