Search Results for Customer services -- Management - Narrowed by: Electronic Resources SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices$002b--$002bManagement$0026qf$003dFORMAT$002509Format$002509ER$002509Electronic$002bResources$0026ps$003d300? 2025-07-21T20:56:26Z Introduction to help desk concepts and skills ent://SD_ILS/0/SD_ILS:9997 2025-07-21T20:56:26Z 2025-07-21T20:56:26Z by&#160;Sanderson, Susan M.<br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2004<br/> Principles of marketing ent://SD_ILS/0/SD_ILS:16992 2025-07-21T20:56:26Z 2025-07-21T20:56:26Z by&#160;Kotler, Philip.<br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2001<br/>