Search Results for Customer services -- Management - Narrowed by: RC Braamfontein SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices$002b--$002bManagement$0026qf$003dLIBRARY$002509Library$0025091$00253ARCBMF$002509RC$002bBraamfontein$0026ps$003d300?dt=list 2025-12-27T22:12:08Z Relationship marketing and customer relationship management ent://SD_ILS/0/SD_ILS:57625 2025-12-27T22:12:08Z 2025-12-27T22:12:08Z by&#160;Roberts-Lombard, Mornay, editor.<br/>Format:&#160;Books<br/>Publication Date&#160;2024<br/> Marketing management : a South African perspective ent://SD_ILS/0/SD_ILS:57955 2025-12-27T22:12:08Z 2025-12-27T22:12:08Z by&#160;Cant, M. C. (Michael Colin), 1957- editor.<br/>Format:&#160;Books<br/>Publication Date&#160;2024<br/> Supply chain management : strategy, planning, and operation ent://SD_ILS/0/SD_ILS:15860 2025-12-27T22:12:08Z 2025-12-27T22:12:08Z by&#160;Chopra, Sunil, 1960-<br/>Format:&#160;Books<br/>Publication Date&#160;2016<br/> Customer service ent://SD_ILS/0/SD_ILS:55871 2025-12-27T22:12:08Z 2025-12-27T22:12:08Z by&#160;Cant, M. C. (Michael Colin), 1957-<br/>EBSCO <a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=944639&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=944639&site=ehost-live</a><br/>Format:&#160;Books<br/>Publication Date&#160;2014<br/> Supply chain management : strategy, planning, and operation ent://SD_ILS/0/SD_ILS:15851 2025-12-27T22:12:08Z 2025-12-27T22:12:08Z by&#160;Chopra, Sunil, 1960-<br/>Format:&#160;Books<br/>Publication Date&#160;2013&#160;2012<br/> Key account management : tools and techniques for achieving profitable key supplier status ent://SD_ILS/0/SD_ILS:21914 2025-12-27T22:12:08Z 2025-12-27T22:12:08Z by&#160;Cheverton, Peter.<br/>Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html">http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html">http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html">http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2012<br/> A guide to service desk concepts ent://SD_ILS/0/SD_ILS:1519 2025-12-27T22:12:08Z 2025-12-27T22:12:08Z by&#160;Knapp, Donna.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Hospitality and travel marketing ent://SD_ILS/0/SD_ILS:2258 2025-12-27T22:12:08Z 2025-12-27T22:12:08Z by&#160;Morrison, Alastair M.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Marketing management ent://SD_ILS/0/SD_ILS:16093 2025-12-27T22:12:08Z 2025-12-27T22:12:08Z by&#160;Kotler, Philip.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html">http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Inhaltsverzeichnis <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Principles of marketing ent://SD_ILS/0/SD_ILS:16735 2025-12-27T22:12:08Z 2025-12-27T22:12:08Z by&#160;Kotler, Philip.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip055/2004029593.html">http://catdir.loc.gov/catdir/toc/ecip055/2004029593.html</a> Table of contents <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=1618996">http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=1618996</a> <a href="http://www.prenhall.com">http://www.prenhall.com</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Principles of marketing ent://SD_ILS/0/SD_ILS:11656 2025-12-27T22:12:08Z 2025-12-27T22:12:08Z by&#160;Kotler, Philip.<br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Business marketing management : a strategic view of industrial and organizational markets ent://SD_ILS/0/SD_ILS:17249 2025-12-27T22:12:08Z 2025-12-27T22:12:08Z by&#160;Hutt, Michael D.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Hospitality and travel marketing ent://SD_ILS/0/SD_ILS:12753 2025-12-27T22:12:08Z 2025-12-27T22:12:08Z by&#160;Morrison, Alastair M.<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html</a> Table of contents only <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> Basic marketing : a global-managerial approach ent://SD_ILS/0/SD_ILS:17288 2025-12-27T22:12:08Z 2025-12-27T22:12:08Z by&#160;Perreault, William D., Jr.<br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> E-business &amp; e-commerce : how to program ent://SD_ILS/0/SD_ILS:12728 2025-12-27T22:12:08Z 2025-12-27T22:12:08Z by&#160;Deitel, Harvey M., 1945-<br/>Format:&#160;Books<br/>Publication Date&#160;2001<br/> Principles of marketing ent://SD_ILS/0/SD_ILS:16992 2025-12-27T22:12:08Z 2025-12-27T22:12:08Z by&#160;Kotler, Philip.<br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2001<br/> Call centre effectiveness ent://SD_ILS/0/SD_ILS:4190 2025-12-27T22:12:08Z 2025-12-27T22:12:08Z by&#160;Els, Lien.<br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/> Basic marketing : a global-managerial approach ent://SD_ILS/0/SD_ILS:13654 2025-12-27T22:12:08Z 2025-12-27T22:12:08Z by&#160;Perreault, William D.<br/>Format:&#160;Books<br/>Publication Date&#160;1996<br/>