Search Results for Customer services -- Management - Narrowed by: 1:RCPTA
SirsiDynix Enterprise
https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices$002b--$002bManagement$0026qf$003dLIBRARY$002509Library$0025091$00253ARCPTA$0025091$00253ARCPTA$0026ps$003d300$0026isd$003dtrue?
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Relationship marketing and customer relationship management
ent://SD_ILS/0/SD_ILS:57625
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by Roberts-Lombard, Mornay, editor.<br/>Format: Books<br/>Publication Date 2024<br/>
Marketing management : a South African perspective
ent://SD_ILS/0/SD_ILS:57955
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by Cant, M. C. (Michael Colin), 1957- editor.<br/>Format: Books<br/>Publication Date 2024<br/>
Relationship marketing and customer relationship management
ent://SD_ILS/0/SD_ILS:22448
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by Roberts-Lombard, Mornay, editor.<br/>Format: Books<br/>Publication Date 2018<br/>
Supply chain management : strategy, planning, and operation
ent://SD_ILS/0/SD_ILS:15860
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by Chopra, Sunil, 1960-<br/>Format: Books<br/>Publication Date 2016<br/>
Customer service
ent://SD_ILS/0/SD_ILS:55871
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by Cant, M. C. (Michael Colin), 1957-<br/>EBSCO <a href="https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=944639&site=ehost-live">https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=944639&site=ehost-live</a><br/>Format: Books<br/>Publication Date 2014<br/>
Service management : an integrated approach
ent://SD_ILS/0/SD_ILS:16023
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by Looy, Bart van.<br/>Format: Books<br/>Publication Date 2013 2011<br/>
Supply chain management : strategy, planning, and operation
ent://SD_ILS/0/SD_ILS:15851
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by Chopra, Sunil, 1960-<br/>Format: Books<br/>Publication Date 2013 2012<br/>
Key account management : tools and techniques for achieving profitable key supplier status
ent://SD_ILS/0/SD_ILS:21914
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by Cheverton, Peter.<br/>Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html">http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html">http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html">http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html</a><br/>Format: Books<br/>Publication Date 2012<br/>
A guide to service desk concepts
ent://SD_ILS/0/SD_ILS:1519
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by Knapp, Donna.<br/>Format: Books<br/>Publication Date 2010<br/>
Hospitality and travel marketing
ent://SD_ILS/0/SD_ILS:2258
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by Morrison, Alastair M.<br/>Format: Books<br/>Publication Date 2010<br/>
Principles of marketing
ent://SD_ILS/0/SD_ILS:11656
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by Kotler, Philip.<br/>Format: Books<br/>Publication Date 2004<br/>
Customer relationship management & customer service
ent://SD_ILS/0/SD_ILS:16701
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by Brink, A. (Annekie)<br/>Format: Books<br/>Publication Date 2004<br/>
Business marketing management : a strategic view of industrial and organizational markets
ent://SD_ILS/0/SD_ILS:17249
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by Hutt, Michael D.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html</a><br/>Format: Books<br/>Publication Date 2004<br/>
Hospitality and travel marketing
ent://SD_ILS/0/SD_ILS:12753
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by Morrison, Alastair M.<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html</a>
Table of contents only <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html</a><br/>Format: Books<br/>Publication Date 2002<br/>
Basic marketing : a global-managerial approach
ent://SD_ILS/0/SD_ILS:17288
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by Perreault, William D., Jr.<br/>Format: Books<br/>Publication Date 2002<br/>
Call centre effectiveness
ent://SD_ILS/0/SD_ILS:4190
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by Els, Lien.<br/>Format: Books<br/>Publication Date 2000<br/>