Search Results for Customer services -- Management - Narrowed by: 1:VCCT SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices$002b--$002bManagement$0026qf$003dLIBRARY$002509Library$0025091$00253AVCCT$0025091$00253AVCCT$0026ps$003d300?dt=list 2025-05-19T02:09:41Z A guide to service desk concepts ent://SD_ILS/0/SD_ILS:1519 2025-05-19T02:09:41Z 2025-05-19T02:09:41Z by&#160;Knapp, Donna.<br/>Format:&#160;Books<br/>Publication Date&#160;2010<br/> Marketing management ent://SD_ILS/0/SD_ILS:16093 2025-05-19T02:09:41Z 2025-05-19T02:09:41Z by&#160;Kotler, Philip.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html">http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Inhaltsverzeichnis <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Accounting and financial management : developments in the international hospitality industry ent://SD_ILS/0/SD_ILS:9891 2025-05-19T02:09:41Z 2025-05-19T02:09:41Z by&#160;Harris, Peter J. (Peter James), 1944-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/fy0611/2006296416.html">http://catdir.loc.gov/catdir/toc/fy0611/2006296416.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0805/2006296416-d.html">http://catdir.loc.gov/catdir/enhancements/fy0805/2006296416-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Principles of marketing ent://SD_ILS/0/SD_ILS:16735 2025-05-19T02:09:41Z 2025-05-19T02:09:41Z by&#160;Kotler, Philip.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip055/2004029593.html">http://catdir.loc.gov/catdir/toc/ecip055/2004029593.html</a> Table of contents <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=1618996">http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=1618996</a> <a href="http://www.prenhall.com">http://www.prenhall.com</a><br/>Format:&#160;Books<br/>Publication Date&#160;2006<br/> Introduction to help desk concepts and skills ent://SD_ILS/0/SD_ILS:9997 2025-05-19T02:09:41Z 2025-05-19T02:09:41Z by&#160;Sanderson, Susan M.<br/>Format:&#160;Electronic Resources<br/>Publication Date&#160;2004<br/> Principles of marketing ent://SD_ILS/0/SD_ILS:11656 2025-05-19T02:09:41Z 2025-05-19T02:09:41Z by&#160;Kotler, Philip.<br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Customer relationship management &amp; customer service ent://SD_ILS/0/SD_ILS:16701 2025-05-19T02:09:41Z 2025-05-19T02:09:41Z by&#160;Brink, A. (Annekie)<br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Business marketing management : a strategic view of industrial and organizational markets ent://SD_ILS/0/SD_ILS:17249 2025-05-19T02:09:41Z 2025-05-19T02:09:41Z by&#160;Hutt, Michael D.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2004<br/> Basic marketing : a global-managerial approach ent://SD_ILS/0/SD_ILS:17288 2025-05-19T02:09:41Z 2025-05-19T02:09:41Z by&#160;Perreault, William D., Jr.<br/>Format:&#160;Books<br/>Publication Date&#160;2002<br/> Call centre effectiveness ent://SD_ILS/0/SD_ILS:4190 2025-05-19T02:09:41Z 2025-05-19T02:09:41Z by&#160;Els, Lien.<br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/> The complete MBA for dummies ent://SD_ILS/0/SD_ILS:20888 2025-05-19T02:09:41Z 2025-05-19T02:09:41Z by&#160;Allen, Kathleen R.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/wiley022/99069708.html">http://catdir.loc.gov/catdir/toc/wiley022/99069708.html</a> Table of contents <a href="http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=715959">http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=715959</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/bios/wiley044/99069708.html">http://catdir.loc.gov/catdir/bios/wiley044/99069708.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/description/wiley038/99069708.html">http://catdir.loc.gov/catdir/description/wiley038/99069708.html</a><br/>Format:&#160;Books<br/>Publication Date&#160;2000<br/> Managing packaged tourism : relationships, responsibilities and service quality in the inclusive holiday industry ent://SD_ILS/0/SD_ILS:57155 2025-05-19T02:09:41Z 2025-05-19T02:09:41Z by&#160;Laws, Eric, 1945-<br/>Format:&#160;Books<br/>Publication Date&#160;1997<br/> Basic marketing : a global-managerial approach ent://SD_ILS/0/SD_ILS:13654 2025-05-19T02:09:41Z 2025-05-19T02:09:41Z by&#160;Perreault, William D.<br/>Format:&#160;Books<br/>Publication Date&#160;1996<br/>