Search Results for Customer services -- Management - Narrowed by: 1:VCDBNSirsiDynix Enterprisehttps://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices$002b--$002bManagement$0026qf$003dLIBRARY$002509Library$0025091$00253AVCDBN$0025091$00253AVCDBN$0026ps$003d300$0026isd$003dtrue?dt=list2025-05-18T23:30:18ZA guide to service desk conceptsent://SD_ILS/0/SD_ILS:15192025-05-18T23:30:18Z2025-05-18T23:30:18Zby Knapp, Donna.<br/>Format: Books<br/>Publication Date 2010<br/>Hospitality and travel marketingent://SD_ILS/0/SD_ILS:22582025-05-18T23:30:18Z2025-05-18T23:30:18Zby Morrison, Alastair M.<br/>Format: Books<br/>Publication Date 2010<br/>Marketing managementent://SD_ILS/0/SD_ILS:163922025-05-18T23:30:18Z2025-05-18T23:30:18Zby Kotler, Philip.<br/>Table of contents <a href="http://www.gbv.de/dms/zbw/563370777.pdf">Kostenfrei</a>
<a href="http://0-lib.myilibrary.com.emu.londonmet.ac.uk/browse/open.asp?ID=264541">E-book - Full text Myilibrary. You can only view this e-book online and not download it</a>
Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip087/2008000337.html">http://catdir.loc.gov/catdir/toc/ecip087/2008000337.html</a><br/>Format: Books<br/>Publication Date 2009<br/>Customer care excellence : how to create an effective customer focusent://SD_ILS/0/SD_ILS:494262025-05-18T23:30:18Z2025-05-18T23:30:18Zby Cook, Sarah, 1955-<br/>Format: Books<br/>Publication Date 2008<br/>Marketing managementent://SD_ILS/0/SD_ILS:160932025-05-18T23:30:18Z2025-05-18T23:30:18Zby Kotler, Philip.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html">http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a>
Inhaltsverzeichnis <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA</a><br/>Format: Books<br/>Publication Date 2006<br/>Accounting and financial management : developments in the international hospitality industryent://SD_ILS/0/SD_ILS:98912025-05-18T23:30:18Z2025-05-18T23:30:18Zby Harris, Peter J. (Peter James), 1944-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/fy0611/2006296416.html">http://catdir.loc.gov/catdir/toc/fy0611/2006296416.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0805/2006296416-d.html">http://catdir.loc.gov/catdir/enhancements/fy0805/2006296416-d.html</a><br/>Format: Books<br/>Publication Date 2006<br/>Introduction to help desk concepts and skillsent://SD_ILS/0/SD_ILS:99972025-05-18T23:30:18Z2025-05-18T23:30:18Zby Sanderson, Susan M.<br/>Format: Electronic Resources<br/>Publication Date 2004<br/>International marketingent://SD_ILS/0/SD_ILS:211952025-05-18T23:30:18Z2025-05-18T23:30:18Zby Czinkota, Michael R.<br/>Format: Books<br/>Publication Date 2004<br/>Principles of marketingent://SD_ILS/0/SD_ILS:116562025-05-18T23:30:18Z2025-05-18T23:30:18Zby Kotler, Philip.<br/>Format: Books<br/>Publication Date 2004<br/>Customer relationship management & customer serviceent://SD_ILS/0/SD_ILS:167012025-05-18T23:30:18Z2025-05-18T23:30:18Zby Brink, A. (Annekie)<br/>Format: Books<br/>Publication Date 2004<br/>Business marketing management : a strategic view of industrial and organizational marketsent://SD_ILS/0/SD_ILS:172492025-05-18T23:30:18Z2025-05-18T23:30:18Zby Hutt, Michael D.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html</a>
Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html</a><br/>Format: Books<br/>Publication Date 2004<br/>Grasping service marketingent://SD_ILS/0/SD_ILS:201712025-05-18T23:30:18Z2025-05-18T23:30:18Zby Jordaan, Yolanda.<br/>Format: Books<br/>Publication Date 2004<br/>Hospitality and travel marketingent://SD_ILS/0/SD_ILS:127532025-05-18T23:30:18Z2025-05-18T23:30:18Zby Morrison, Alastair M.<br/>Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-b.html</a>
Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-d.html</a>
Table of contents only <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2001028449-t.html</a><br/>Format: Books<br/>Publication Date 2002<br/>Basic marketing : a global-managerial approachent://SD_ILS/0/SD_ILS:172882025-05-18T23:30:18Z2025-05-18T23:30:18Zby Perreault, William D., Jr.<br/>Format: Books<br/>Publication Date 2002<br/>Principles of marketingent://SD_ILS/0/SD_ILS:169922025-05-18T23:30:18Z2025-05-18T23:30:18Zby Kotler, Philip.<br/>Format: Electronic Resources<br/>Publication Date 2001<br/>Call centre effectivenessent://SD_ILS/0/SD_ILS:41902025-05-18T23:30:18Z2025-05-18T23:30:18Zby Els, Lien.<br/>Format: Books<br/>Publication Date 2000<br/>Managing facilitiesent://SD_ILS/0/SD_ILS:176262025-05-18T23:30:18Z2025-05-18T23:30:18Zby Jones, Christine, MIMgt. MHCIMA.<br/>Publisher description <a href="http://catdir.loc.gov/catdir/description/els033/98111564.html">http://catdir.loc.gov/catdir/description/els033/98111564.html</a>
Table of contents <a href="http://catdir.loc.gov/catdir/toc/els032/98111564.html">http://catdir.loc.gov/catdir/toc/els032/98111564.html</a><br/>Format: Books<br/>Publication Date 1998<br/>Basic marketing : a global-managerial approachent://SD_ILS/0/SD_ILS:136542025-05-18T23:30:18Z2025-05-18T23:30:18Zby Perreault, William D.<br/>Format: Books<br/>Publication Date 1996<br/>Operations management : improving customer serviceent://SD_ILS/0/SD_ILS:201912025-05-18T23:30:18Z2025-05-18T23:30:18Zby Schonberger, Richard.<br/>Table of contents <a href="http://www.gbv.de/dms/hbz/toc/ht003948133.PDF">http://www.gbv.de/dms/hbz/toc/ht003948133.PDF</a><br/>Format: Books<br/>Publication Date 1991<br/>