Search Results for Customer services -- Management - Narrowed by: VC Pietermaritzburg

Search Results for Customer services -- Management - Narrowed by: VC Pietermaritzburg SirsiDynix Enterprise https://libraryconnect.iie.ac.za/client/en_US/iie/iie/qu$003dCustomer$002bservices$002b--$002bManagement$0026qf$003dLIBRARY$002509Library$0025091$00253AVCPMB$002509VC$002bPietermaritzburg$0026ps$003d300?dt=list 2025-12-11T18:56:34Z Marketing management : a South African perspective ent://SD_ILS/0/SD_ILS:57955 2025-12-11T18:56:34Z 2025-12-11T18:56:34Z by Cant, M. C. (Michael Colin), 1957- editor.<br/>Format: Books<br/>Publication Date 2024<br/> A guide to service desk concepts ent://SD_ILS/0/SD_ILS:1519 2025-12-11T18:56:34Z 2025-12-11T18:56:34Z by Knapp, Donna.<br/>Format: Books<br/>Publication Date 2010<br/> Services marketing : people, technology, strategy ent://SD_ILS/0/SD_ILS:16991 2025-12-11T18:56:34Z 2025-12-11T18:56:34Z by Lovelock, Christopher H.<br/><a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a> <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017032662&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">Inhaltsverzeichnis</a> Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip0618/2006024219.html">http://catdir.loc.gov/catdir/toc/ecip0618/2006024219.html</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016281588&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=016281588&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014972445&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a><br/>Format: Books<br/>Publication Date 2007<br/> Accounting and financial management : developments in the international hospitality industry ent://SD_ILS/0/SD_ILS:9891 2025-12-11T18:56:34Z 2025-12-11T18:56:34Z by Harris, Peter J. (Peter James), 1944-<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/fy0611/2006296416.html">http://catdir.loc.gov/catdir/toc/fy0611/2006296416.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy0805/2006296416-d.html">http://catdir.loc.gov/catdir/enhancements/fy0805/2006296416-d.html</a><br/>Format: Books<br/>Publication Date 2006<br/> Marketing management ent://SD_ILS/0/SD_ILS:16093 2025-12-11T18:56:34Z 2025-12-11T18:56:34Z by Kotler, Philip.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html">http://catdir.loc.gov/catdir/toc/ecip055/2004029595.html</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Table of contents <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=013189849&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</a> Inhaltsverzeichnis <a href="http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA">http://bvbr.bib-bvb.de:8991/F?func=service&doc%5Flibrary=BVB01&doc%5Fnumber=013189849&line%5Fnumber=0001&func%5Fcode=DB%5FRECORDS&service%5Ftype=MEDIA</a><br/>Format: Books<br/>Publication Date 2006<br/> Business marketing management : a strategic view of industrial and organizational markets ent://SD_ILS/0/SD_ILS:17249 2025-12-11T18:56:34Z 2025-12-11T18:56:34Z by Hutt, Michael D.<br/>Table of contents <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-t.html</a> Contributor biographical information <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-b.html</a> Publisher description <a href="http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html">http://catdir.loc.gov/catdir/enhancements/fy1514/2002116678-d.html</a><br/>Format: Books<br/>Publication Date 2004<br/> Introduction to help desk concepts and skills ent://SD_ILS/0/SD_ILS:9997 2025-12-11T18:56:34Z 2025-12-11T18:56:34Z by Sanderson, Susan M.<br/>Format: Electronic Resources<br/>Publication Date 2004<br/> Customer relationship management & customer service ent://SD_ILS/0/SD_ILS:16701 2025-12-11T18:56:34Z 2025-12-11T18:56:34Z by Brink, A. (Annekie)<br/>Format: Books<br/>Publication Date 2004<br/> Basic marketing : a global-managerial approach ent://SD_ILS/0/SD_ILS:17288 2025-12-11T18:56:34Z 2025-12-11T18:56:34Z by Perreault, William D., Jr.<br/>Format: Books<br/>Publication Date 2002<br/> Call centre effectiveness ent://SD_ILS/0/SD_ILS:4190 2025-12-11T18:56:34Z 2025-12-11T18:56:34Z by Els, Lien.<br/>Format: Books<br/>Publication Date 2000<br/> Managing facilities ent://SD_ILS/0/SD_ILS:17626 2025-12-11T18:56:34Z 2025-12-11T18:56:34Z by Jones, Christine, MIMgt. MHCIMA.<br/>Publisher description <a href="http://catdir.loc.gov/catdir/description/els033/98111564.html">http://catdir.loc.gov/catdir/description/els033/98111564.html</a> Table of contents <a href="http://catdir.loc.gov/catdir/toc/els032/98111564.html">http://catdir.loc.gov/catdir/toc/els032/98111564.html</a><br/>Format: Books<br/>Publication Date 1998<br/>